Skills & Training

Our Funeral Security short course highlights branch security procedures, including lone working and viewing the deceased.

Benefits of this course:

• Understand branch access procedures and how to secure cash, valuables, and client information.
• Learn the restricted viewing policy for the deceased and ensure personal belongings are protected.
• Follow the lone working policy to ensure the safety of team members both inside and outside the office.

This e-briefing course quickly teaches learners the correct procedures for the identification of the deceased.

Benefits of this course:

• Gain expertise in handling removals for HM Coroner or hospital.
• Develop proficiency in arrival procedures and accurate coffin/casket identification.
• Learn essential procedures before departure and during the funeral, ensuring respectful and precise handling of the deceased.

This Legionella awareness training quickly and concisely provides a practical approach to prevent Legionella, for all housekeeping, spa, and gardening teams.

Benefits of this course:

• Understand what Legionella and Legionnaires\' disease is and how you can catch it.
• Understand the law around Legionella control and our duty to take suitable precautions to prevent/control the risk of exposure.
• Learn what preventative measures we can take.