Hospitality colleague

Learn essential skills in our bomb threat training course. Identify suspicious items, understand bomb types, handle threats, maintain security, and respond to phone threats.

What are the benefits to this course?

• Identify suspicious items and recognise potential threats to enhance workplace safety.
• Gain knowledge on different bomb types and appropriate responses to suspicions.
• Understand how to maintain security and manage telephone bomb threats efficiently.

As part of our serving alcohol course series, this segment focuses the key facts about red wine, and gives the learner the skills to best serve it.

What are the key benefits of this course?

• Know your stuff - learn the main red wine grapes and what they taste like, the key countries which produce wine and what wines go with what types of food.
• Understand what the wine label can tell you.
• How to open a bottle, seal a bottle and pour a glass perfectly (and what not to do).

Following what you've learnt from our essentials safety, health and wellbeing course, this training covers extra topics to help prevent accidents and keeps safety as a top priority.

What are the benefits of this course?

• Learn practical skills to manage risks effectively.
• How to handle equipment safely to reduce injury.
• The importance of building a positive safety culture at work.

Keeping your people and your business safe is a non-negotiable - and so is understanding the ins and outs of health and safety. Which is why our health and wellbeing course covers everything you need to know, including the practical skills that are so essential to a safe workplace.

What are the benefits of this course?

• Why safety, health and wellbeing is so important ? and the consequences of not taking it seriously.
• The difference between accidents, incidents, near misses and dangerous occurrences.
• That accidents and incidents must be reported to help prevent recurrence.
• What a risk assessment is and different ways to reduce the risk of common slip, trip and fall injuries.

Get ready to pop, pour, and impress with this quick and fun serving alcohol course on all things sparkling wine!

What are the key benefits of this course?

• Discover the main sparkling wine types and what makes them sparkle!
• Explore the countries behind the bubbles and their unique styles.
• Learn how sparkling wine is crafted, aged, and, of course, opened with finesse.

Our violence and agression at work course helps you understand, identify and deal with workplace agression from both colleagues and customers.

What are the benefits of this course?

• Understand what can trigger workplace aggression and how you can reduce, or even eliminate, these triggers.
• How to help calm situations that could otherwise become out of hand.
• Learn what to do, and not to do, when there\'s a confrontation with customers.
• How to handle one-on-one confrontations, both during and after.

Shake things up with this quick and essential vodka serving alcohol course! Whether you\'re mixing a martini or pouring it neat, this course will give you all the must-know facts to elevate your customers experience.

What are the key benefits of this course?

• Uncover what vodka is made from and how it ?s distilled.
• Explore the countries that lead the vodka scene.
• Master the art of preparing and presenting flawless vodka drinks - plus, what to avoid for perfection.

Ready to wow your customers with whisky knowledge? This snappy serving alcohol course gives you all the essentials to serve up the best whisky experience with confidence and style.

What are the key benefits of this course?

• Explore the world\'s top whisky-producing countries and their distinct styles.
• Dive into the key whisky types, how they\'re crafted, and what they taste like.
• Master the art of making, pouring, and presenting flawless whisky drinks and learn what to avoid!

Ready to wow your customers with whisky knowledge? This snappy serving alcohol course gives you all the essentials to serve up the best whisky experience with confidence and style.

What are the key benefits of this course?

• Explore the worlds top whisky-producing countries and their distinct styles.
• Dive into the key whisky types, how theyre crafted, and what they taste like.
• Master the art of making, pouring, and presenting flawless whisky drinksÑand learn what to avoid!