Hospitality Senior-Area-Regional Manager
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Food Hygiene (Complete)£8.00Food Hygiene Online Course - Complete | Upskill Store Learn More on Food Hygiene (Complete) -
Food Hygiene - Allergens£1.50Food Allergen Course | Online Learning Courses | Upskill Store Learn More on Food Hygiene - Allergens -
Violence and Aggression at Work£3.00Our violence and agression at work course helps you understand, identify and deal with workplace agression from both colleagues and customers.
What are the benefits of this course?
- Understand what can trigger workplace aggression and how you can reduce, or even eliminate, these triggers.
- How to help calm situations that could otherwise become out of hand.
- Learn what to do, and not to do, when there\'s a confrontation with customers.
- How to handle one-on-one confrontations, both during and after.
