Hospitality Senior-Area-Regional Manager
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Safety, Health and Wellbeing (Complete)£4.50Keeping your people and your business safe is a non-negotiable - and so is understanding the ins and outs of health and safety. Which is why our health and wellbeing course covers everything you need to know, including the practical skills that are so essential to a safe workplace.
What are the benefits of this course?
- Why safety, health and wellbeing is so important ? and the consequences of not taking it seriously.
- The difference between accidents, incidents, near misses and dangerous occurrences.
- That accidents and incidents must be reported to help prevent recurrence.
- What a risk assessment is and different ways to reduce the risk of common slip, trip and fall injuries.
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Violence and Aggression at Work£3.00Our violence and agression at work course helps you understand, identify and deal with workplace agression from both colleagues and customers.
What are the benefits of this course?
- Understand what can trigger workplace aggression and how you can reduce, or even eliminate, these triggers.
- How to help calm situations that could otherwise become out of hand.
- Learn what to do, and not to do, when there\'s a confrontation with customers.
- How to handle one-on-one confrontations, both during and after.
