Office
Discover our range of office courses online, from providing better one-to-ones to refreshing you or your teams first aid or display screen equipment and data security knowledge. By having an effective process in place to train those working within an office environment, you will be able to quickly get new starters or upskill current employees more quickly. Your employees will feel a sense of achievement and you can track their performance on the online portal. Browse our office courses below.
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Violence and Aggression at Work£3.00
Our violence and agression at work course helps you understand, identify and deal with workplace agression from both colleagues and customers.
What are the benefits of this course?
- Understand what can trigger workplace aggression and how you can reduce, or even eliminate, these triggers.
- How to help calm situations that could otherwise become out of hand.
- Learn what to do, and not to do, when there\'s a confrontation with customers.
- How to handle one-on-one confrontations, both during and after.