Retail
Discover the range of online learning courses from Upskill People. They are a brilliant way to help improve performance within the workplace for a range of industries including management training, retail, hospitality & many more. Some of our online courses are short 15 minute refreshers, whereas others are more comprehensive, but all of them assist to help your people shine whilst also providing measurable benefits. Browse our range of elearning courses below.
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Personal Essentials (Retail)£3.00This time its all about you! This personal essentials course covers everything you need to know about dress code, personal conduct, hygiene, and the essential laws and protocols that shape employees behavior in the workplace.
What are the key benefits of this course?
- Learn how to keep your uniform and protective clothing clean and well-maintained.
- Understand the importance of personal hygiene, with a focus on preventing cross-contamination.
- Recognize your legal responsibility to report any contagious illness.
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Violence and Aggression at Work£3.00Our violence and agression at work course helps you understand, identify and deal with workplace agression from both colleagues and customers.
What are the benefits of this course?
- Understand what can trigger workplace aggression and how you can reduce, or even eliminate, these triggers.
- How to help calm situations that could otherwise become out of hand.
- Learn what to do, and not to do, when there\'s a confrontation with customers.
- How to handle one-on-one confrontations, both during and after.
