Warehousing & Logistics
Discover our range of warehousing and logistics courses online, from managing people to managing forklift operations, safety, health and wellbeing, anti-bribery and many more. Whether you're managing a team or need to upskill your own skills and expand your knowledge, or even just refresh the expertise you already have. Browse courses today!
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Violence and Aggression at Work£3.00Our violence and agression at work course helps you understand, identify and deal with workplace agression from both colleagues and customers.
What are the benefits of this course?
- Understand what can trigger workplace aggression and how you can reduce, or even eliminate, these triggers.
- How to help calm situations that could otherwise become out of hand.
- Learn what to do, and not to do, when there\'s a confrontation with customers.
- How to handle one-on-one confrontations, both during and after.
