Skills & Training
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Personal Essentials (Retail)£3.00This time its all about you! This personal essentials course covers everything you need to know about dress code, personal conduct, hygiene, and the essential laws and protocols that shape employees behavior in the workplace.
What are the key benefits of this course?
- Learn how to keep your uniform and protective clothing clean and well-maintained.
- Understand the importance of personal hygiene, with a focus on preventing cross-contamination.
- Recognize your legal responsibility to report any contagious illness.
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Preventing Terrorism and Dealing with Bomb Threats£2.00Learn essential skills in our bomb threat training course. Identify suspicious items, understand bomb types, handle threats, maintain security, and respond to phone threats.
What are the benefits to this course?
- Identify suspicious items and recognise potential threats to enhance workplace safety.
- Gain knowledge on different bomb types and appropriate responses to suspicions.
- Understand how to maintain security and manage telephone bomb threats efficiently.
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Red Wine£1.50As part of our serving alcohol course series, this segment focuses the key facts about red wine, and gives the learner the skills to best serve it.
What are the key benefits of this course?
- Know your stuff - learn the main red wine grapes and what they taste like, the key countries which produce wine and what wines go with what types of food.
- Understand what the wine label can tell you.
- How to open a bottle, seal a bottle and pour a glass perfectly (and what not to do).
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Safety, Health and Wellbeing (Complete)£4.50Ready to be the workplace safety hero? This fun and interactive safety, health and wellbeing course will arm you with everything you need to keep your colleagues safe and sound. From mastering risk assessments to decoding safety signs and avoiding accidents.
What are the benefits of this course?
- Learn practical tips to ensure the safety of your colleagues.
- Provides the ability to differentiate between accidents, incidents, near misses, and dangerous occurrences, and the importance of reporting them.
- Gives an understanding of common hazards like slips, trips, and falls, the safe use of equipment, and controlling harmful substances.
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Sparkling Wine£1.50Get ready to pop, pour, and impress with this quick and fun serving alcohol course on all things sparkling wine!
What are the key benefits of this course?
- Discover the main sparkling wine types and what makes them sparkle!
- Explore the countries behind the bubbles and their unique styles.
- Learn how sparkling wine is crafted, aged, and, of course, opened with finesse.
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Tackling Burnout£2.50How To Overcome Burnout | Online Learning Courses | Upskill Store Learn More on Tackling Burnout -
Understanding Depression£2.50This course on managing depression helps you distinguish between natural sadness and clinical depression, providing strategies to identify symptoms, assess severity, and intervene to minimise productivity loss and distress.
What are the benefits to this course?
- Spot the signs and symptoms of depression in your employees, as well as its physical, emotional and cognitive effects.
- Understand the various levels of depression and how to identify them in your employees.
- Learn about the psychological and medical treatments available for depression, so that you can support your employees with getting help.
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Violence and Aggression at Work£3.00Our violence and agression at work course helps you understand, identify and deal with workplace agression from both colleagues and customers.
What are the benefits of this course?
- Understand what can trigger workplace aggression and how you can reduce, or even eliminate, these triggers.
- How to help calm situations that could otherwise become out of hand.
- Learn what to do, and not to do, when there\'s a confrontation with customers.
- How to handle one-on-one confrontations, both during and after.
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Vodka£1.00Shake things up with this quick and essential vodka serving alcohol course! Whether you\'re mixing a martini or pouring it neat, this course will give you all the must-know facts to elevate your customers experience.
What are the key benefits of this course?
- Uncover what vodka is made from and how it ?s distilled.
- Explore the countries that lead the vodka scene.
- Master the art of preparing and presenting flawless vodka drinks - plus, what to avoid for perfection.
