Skills & Training

This Wellbeing Training for Managers equips you to recognise and address mental health issues, fostering a supportive workplace culture of communication and empathy to enhance team performance.

Benefits of this course:

• Develop skills to recognise and address mental health issues affecting team members.
• Build confidence to tackle difficult conversations with sensitivity and empathy.
• Foster a supportive workplace culture that reduces stigma and enhances team performance.

Menopause doesn't just affect those experiencing it; without knowledge and empathy, you risk alienating colleagues and losing talented team members. So, get learning, break the silence, empower each other, and elevate your team.

Benefits of our Menopause in the workplace training course:

• Improve staff retention by fostering an inclusive, supportive environment.
• Boost team morale by showing empathy and understanding.
• Equip leaders to address diverse challenges with confidence.

This Modern Slavery Online Course offers essential insights into recognising and addressing modern slavery. Learn to identify signs of potential victims and understand the actions you can take.

What are the benefits to this course?

• Learn to identify various forms of modern slavery in the industry.
• Recognise signs that may indicate a potential victim.
• Understand effective actions to take when encountering suspected modern slavery cases.

This time its all about you! This personal essentials course covers everything you need to know about dress code, personal conduct, hygiene, and the essential laws and protocols that shape employees behavior in the workplace.

What are the key benefits of this course?

• Learn how to keep your uniform and protective clothing clean and well-maintained.
• Understand the importance of personal hygiene, with a focus on preventing cross-contamination.
• Recognize your legal responsibility to report any contagious illness.

Learn essential skills in our bomb threat training course. Identify suspicious items, understand bomb types, handle threats, maintain security, and respond to phone threats.

What are the benefits to this course?

• Identify suspicious items and recognise potential threats to enhance workplace safety.
• Gain knowledge on different bomb types and appropriate responses to suspicions.
• Understand how to maintain security and manage telephone bomb threats efficiently.

As part of our serving alcohol course series, this segment focuses the key facts about red wine, and gives the learner the skills to best serve it.

What are the key benefits of this course?

• Know your stuff - learn the main red wine grapes and what they taste like, the key countries which produce wine and what wines go with what types of food.
• Understand what the wine label can tell you.
• How to open a bottle, seal a bottle and pour a glass perfectly (and what not to do).

Following what you've learnt from our essentials safety, health and wellbeing course, this training covers extra topics to help prevent accidents and keeps safety as a top priority.

What are the benefits of this course?

• Learn practical skills to manage risks effectively.
• How to handle equipment safely to reduce injury.
• The importance of building a positive safety culture at work.

Keeping your people and your business safe is a non-negotiable - and so is understanding the ins and outs of health and safety. Which is why our health and wellbeing course covers everything you need to know, including the practical skills that are so essential to a safe workplace.

What are the benefits of this course?

• Why safety, health and wellbeing is so important ? and the consequences of not taking it seriously.
• The difference between accidents, incidents, near misses and dangerous occurrences.
• That accidents and incidents must be reported to help prevent recurrence.
• What a risk assessment is and different ways to reduce the risk of common slip, trip and fall injuries.

This course, part of our sales training courses, focuses on improving customer relationships, understanding buying signals, and applying effective sales techniques for greater success.

What are the benefits to this course?

• Learn to build strong connections with customers, improving job satisfaction and overall service quality.
• Gain skills in recognising buying signals, upselling, and using product knowledge to increase sales.
• Acquire techniques for managing challenging interactions, including effective communication and queue management.