Counter Food Sales and Service Essentials
Help your team to deliver excellent counter food sales and service skills, perfect if you're looking for online retail courses for your employees.
Benefits of this course:
- Improve customer satisfaction and retention.
- Drive average transaction value and sales volume.
- Understand techniques and tips to reduce stress during busy periods.
Course code
HSSEC
£5.00
This course will take around 60 minutes
For people who serve customers with food and drinks over the counter, this course is designed to give you the confidence and the skills to be excellent at sales and service, ultimately giving your customers the best experience and you the best rewards.
On completing this course you will understand:
- how to get the best for you and your customers, even when you're busy
- the importance of knowing what you offer and how to use this to improve the customer experience
- how to keep stress levels low during service (through preparation and awareness)
- techniques to increase sales and your job satisfaction
- about different types of people and yourself
- how to vary your approach according to the customers and the environment
After completing this course you will have gained 1 CPD point
| Average Rating | 4.26 |
|---|---|
| Number of Reviews | 3,726 |
| Sub-sector | Restaurant, Hotel, Quick Service Restaurant, Pub/bar, Catering, Events, Entertainment, Health, Leisure |
| Business outcomes | Sales, Service |
| Skills & Training | Sales & Service |
| Jobs & Roles | Hospitality colleague, Retail colleague |
| Course Author | Upskill People |
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