Food Sales and Service Essentials
A course designed to give you the confidence and the skills to be really brilliant at sales and service and ultimately give your guests the best experience and you the best rewards.
You will learn:
- How to get the best for you and your guests, even when you're busy.
- The importance of knowing what you offer and how to use this to improve the guest experience.
- How to keep stress levels low during service (through preparation and awareness).
- Techniques to increase sales and your income.
- About different types of people and yourself.
- How to vary your approach according to the guests and the environment.
|Sub-sector||Restaurant, Hotel, Quick Service Restaurant, Pub/bar, Catering, Events, Entertainment, Health, Leisure|
|Business outcomes||Sales, Service|
|Job type||Food and Beverage, Customer Assistant, Front of House|