Being able to communicate clearly when you write and speak will help you to succeed at work, reduce stress and make customers happy. With this concise Clear Communication course we’ll give you lots of opportunities to practice and develop key skills for speaking and writing, to make your life easier.
On completing this course you will understand:
- What good verbal and written communication is – practical tips and tricks.
- Which are the right words to use and what they mean.
- What using plain English means.
- How to make your communications useful, complete and correct.
|Core sector||Hospitality, Retail, Business, Distribution, Charity, Vendor selling to retailers|
|Sub-sector||Restaurant, Hotel, Clothing, Quick Service Restaurant, Pub/bar, Catering, Events, Electrical, Entertainment, Apprenticeships, Fitness, Health, Home/DIY, Beauty, Fashion, Grocery, Leisure, Sport|
|Business outcomes||Induction/Onboarding, Sales, Service, Development, Performance|
|Skill type||Appraisals, Buying/Merchandising, Coaching, Communication, Teamwork, Management, Problem Solving, Equality, Immigration|