Managing People - Induction

Course code
MAN04
£39.00

Successfully induct a new starter and address issues with performance during probation

It’s important new recruits get the best possible start, if you want to make sure they stay and thrive. Learn to motivate people in their roles and give them confidence to learn new skills.

This episode helps you manage a successful induction process that results in high staff morale and retention. You’ll also learn how to handle performance issues during probation, and when to step in with further training if a member of your team has not gained the skills they need through induction.

Story: Charlotte’s taken on responsibility for inducting the new team member and she’s received an unexpected piece of information that’s given her cause for concern. It seems they’ve been quietly helping themselves to some stock. Charlotte needs to deal with this fast.

Meanwhile, Charlotte also needs to address team member Gemma’s repeated absence and poor performance. It’s revealed that Gemma lacks confidence in her role because she was never given a proper induction. What should Charlotte do?

More Information
Rating 4.40
Rating number 293
Core sector Hospitality, Retail, Funeral, Business, Warehousing, Distribution, Charity
Sub-sector Restaurant, Hotel, Clothing, Quick Service Restaurant, Pub/bar, Catering
Business outcomes Recruitment, Retention, Induction/Onboarding, Wellbeing, Development, Performance
Skill type Appraisals, Coaching, Communication, Teamwork, Mental Health and Wellbeing, Management, Problem Solving, Equality
Job type Manager, Deputy Manager, Supervisor, Director, Operations Director, Finance Director, HR Manager
Author Upskill People

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