Managing People: Episode 3 - Recruitment

86.20% of 100
381 Reviews
Course code

This course will take around 60 minutes

This episode details how to recruit, select and develop the right people with the right skills for the team

  • Recruiting the right people is essential to help build and manage a successful team. In this episode, you’ll learn how to identify skills gaps in your team and consider the different ways to fill them. You’ll understand the importance of assessing and monitoring performance and how to develop team members for promotion. You’ll also discover the knowledge and skills required to effectively prepare for, and conduct, external interviews.
  • Story: After going through the process of assessing her team, Charlotte begins the recruitment process for vacant roles. A new team member is required. Charlotte interviews external candidates who have been selected based on key criteria. She narrows it down to two candidates. But which should she choose?
  • Charlotte also needs to fill a Team Leader role. Tony, her boss, is insistent that someone with leadership experience should be recruited. However, this is a role that Oscar has unsuccessfully applied for in the past. If he’s overlooked again, he might start asking some serious questions.

After completing this course you will have gained 1 CPD point

More Information
Average Rating 4.31
Number of Reviews 381
Sub-sector Restaurant, Hotel, Clothing, Quick Service Restaurant, Pub/bar, Catering
Business outcomes Development, Induction/Onboarding, Performance, Recruitment, Retention
Skills & Training Management
Jobs & Roles Hospitality HOD/Site Manager, Hospitality Senior/Area/Regional Manager, Manager, Retail HOD/Store Manager, Retail Senior/Area/Regional Manager, Team Leader/Supervisor
Course Author Upskill People

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