Managing People: Episode 3 - Recruitment
Recruit, select and develop the right people with the right skills for the team
Recruiting the right people is essential to help build and manage a successful team.
In this episode, you’ll learn how to identify skills gaps in your team and consider the different ways to fill them. You’ll understand the importance of assessing and monitoring performance and how to develop team members for promotion. You’ll also discover the knowledge and skills required to effectively prepare for, and conduct, external interviews.
Story: After going through the process of assessing her team, Charlotte begins the recruitment process for vacant roles. A new team member is required. Charlotte interviews external candidates who have been selected based on key criteria. She narrows it down to two candidates. But which should she choose?
Charlotte also needs to fill a Team Leader role. Tony, her boss, is insistent that someone with leadership experience should be recruited. However, this is a role that Oscar has unsuccessfully applied for in the past. If he’s overlooked again, he might start asking some serious questions.
|Core sector||Hospitality, Retail, Business, Distribution, Charity|
|Sub-sector||Restaurant, Hotel, Clothing, Quick Service Restaurant, Pub/bar, Catering|
|Business outcomes||Recruitment, Retention, Induction/Onboarding, Wellbeing, Development, Performance|
|Skill type||Appraisals, Coaching, Communication, Teamwork, Mental Health and Wellbeing, Management, Problem Solving, Equality|
|Job type||Manager, Deputy Manager, Supervisor, Director, Operations Director, Finance Director, HR Manager|