Counter Food Sales and Service Essentials

85.20% of 100
3,726 Reviews
Course code

This course will take around 60 minutes

For people who serve customers with food and drinks over the counter, this course is designed to give you the confidence and the skills to be excellent at sales and service, ultimately giving your customers the best experience and you the best rewards.

On completing this course you will understand:

  • how to get the best for you and your customers, even when you're busy
  • the importance of knowing what you offer and how to use this to improve the customer experience
  • how to keep stress levels low during service (through preparation and awareness)
  • techniques to increase sales and your job satisfaction
  • about different types of people and yourself
  • how to vary your approach according to the customers and the environment

After completing this course you will have gained 1 CPD point

More Information
Average Rating 4.26
Number of Reviews 3,726
Sub-sector Restaurant, Hotel, Quick Service Restaurant, Pub/bar, Catering, Events, Entertainment, Health, Leisure
Business outcomes Sales, Service
Skills & Training Sales & Service
Jobs & Roles Hospitality colleague, Retail colleague
Course Author Upskill People

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