Hospitality colleague

Discover our course covering everything you need to know on cellar management to look after cellar products so the customer gets them at their very best. Ideal for those within the hospitality industry.

Benefits of this course:

• Educates the learners on the different dispensing equipment and what it does.
• Provides information about the journey of kegged products through the cellar to the taps.
• Information on how casks and kegs should be stored and how to maintain the perfect products.

Our violence and agression at work course helps you understand, identify and deal with workplace agression from both colleagues and customers.

What are the benefits of this course?

• Understand what can trigger workplace aggression and how you can reduce, or even eliminate, these triggers.
• How to help calm situations that could otherwise become out of hand.
• Learn what to do, and not to do, when there\'s a confrontation with customers.
• How to handle one-on-one confrontations, both during and after.