Hospitality Senior-Area-Regional Manager

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  1. Communication skills course by Upskill People
    Clear Communication
    64.80% of 100
    278 Reviews
    £1.00

    Learn everything you need to know about good customer service in our communication skills course.

    Benefits of this course:

    • Receive practical tips and tricks for good verbal and written communication.
    • Develop key skills that can be used within the workplace.
    • Understand the right words to use and when.
    Learn More on Clear Communication
  2. Pointing finger at reader
    Violence and Aggression at Work
    75.00% of 100
    13,029 Reviews
    £3.00

    Our violence and agression at work course helps you understand, identify and deal with workplace agression from both colleagues and customers.

    What are the benefits of this course?

    • Understand what can trigger workplace aggression and how you can reduce, or even eliminate, these triggers.
    • How to help calm situations that could otherwise become out of hand.
    • Learn what to do, and not to do, when there\'s a confrontation with customers.
    • How to handle one-on-one confrontations, both during and after.
    Learn More on Violence and Aggression at Work
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