Hospitality Senior-Area-Regional Manager
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Clear Communication£1.00Learn everything you need to know about good customer service in our communication skills course.
Benefits of this course:
- Receive practical tips and tricks for good verbal and written communication.
- Develop key skills that can be used within the workplace.
- Understand the right words to use and when.
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Display Screen Equipment£3.50If your team spends a period of time on screens during their work day, it\'s important to provide display screen equipment training (DSE training).
Benefits of this course:
- This DSE training course gives your people the knowledge to maintain a good environment and improve their wellbeing.
- Provides information on employer and employee duties within the workplace.
- Outlines key facts about the law and what to do to comply.
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Fire Safety Essentials£2.00Our fire safety online course gives you everything you need to know about fire, from its prevention and detection to what to do if a fire breaks out.
What are the benefits of this course?
- Discover how to stay safe during a fire evacuation procedure.
- Help prevent fires by learning about the causes.
- Find out exactly what to do if your clothes catch fire.
- Be as safe as possible by learning what fire fighting equipment there is available and how to use it.
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Safety, Health and Wellbeing (Complete)£4.50Ready to be the workplace safety hero? This fun and interactive safety, health and wellbeing course will arm you with everything you need to keep your colleagues safe and sound. From mastering risk assessments to decoding safety signs and avoiding accidents.
What are the benefits of this course?
- Learn practical tips to ensure the safety of your colleagues.
- Provides the ability to differentiate between accidents, incidents, near misses, and dangerous occurrences, and the importance of reporting them.
- Gives an understanding of common hazards like slips, trips, and falls, the safe use of equipment, and controlling harmful substances.
Learn More on Safety, Health and Wellbeing (Complete) -
Violence and Aggression at Work£3.00Our violence and agression at work course helps you understand, identify and deal with workplace agression from both colleagues and customers.
What are the benefits of this course?
- Understand what can trigger workplace aggression and how you can reduce, or even eliminate, these triggers.
- How to help calm situations that could otherwise become out of hand.
- Learn what to do, and not to do, when there\'s a confrontation with customers.
- How to handle one-on-one confrontations, both during and after.
