Funeral

Our violence and agression at work course helps you understand, identify and deal with workplace agression from both colleagues and customers.

What are the benefits of this course?

• Understand what can trigger workplace aggression and how you can reduce, or even eliminate, these triggers.
• How to help calm situations that could otherwise become out of hand.
• Learn what to do, and not to do, when there\'s a confrontation with customers.
• How to handle one-on-one confrontations, both during and after.

Our funeral courses are the ideal start for anyone joining a new company, giving you important information that will help you understand the sector, how the company is structured, its policies and procedures and also the help and support available to you.

What are the benefits of this course?

• Understand what working in the funeral sector entails, giving you a fantastic overview of the key info.
• Discover what the company is all about, including its core values.
• Get to grips with the key areas of your employment, including personal conduct, legal stuff, pay, benefits and time off.
• Understand the key roles and responsibilities of the people around you.

Our mental health short courses help you understand the important facts about mental health, including how to live your best life at work and at home, as well as supporting colleagues who may need your help.

What are the benefits of this course?

• Make the absolute most of your own potential.
• Cope with life and play a full part in your family, community and workplace.
• Recognise the most common mental health issues.
• Avoid using stigmatising language and support colleagues who may need help.

Our wellbeing courses online help you to understand the importance of living in the present moment, giving you techniques that help you to reconnect with yourself and focus on what really matters.

What are the benefits of this course?

• Understand what good mental health is and why it matters.
• Learn how to improve your wellbeing by connecting to your own thoughts, feelings and the world around you.
• Discover the five ways to wellbeing, which research shows helps to improve mental health.