Office
Discover our range of office courses online, from providing better one-to-ones to refreshing you or your teams first aid or display screen equipment and data security knowledge. By having an effective process in place to train those working within an office environment, you will be able to quickly get new starters or upskill current employees more quickly. Your employees will feel a sense of achievement and you can track their performance on the online portal. Browse our office courses below.
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Clear Communication£1.00Learn everything you need to know about good customer service in our communication skills course.
Benefits of this course:
- Receive practical tips and tricks for good verbal and written communication.
- Develop key skills that can be used within the workplace.
- Understand the right words to use and when.
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Equality for Managers£3.00Discover our short online equality and diversity training for managers brought to you by Upskill People.
Benefits of this course:
- Plenty of real-life examples and scenarios for managers to relate to.
- Provides a comprehensive overview of the Equality Act requirement for the fair and equal treatment of all.
- Provides managers with practical tips on how to identify and react to discrimination within their team.
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Violence and Aggression at Work£3.00Our violence and agression at work course helps you understand, identify and deal with workplace agression from both colleagues and customers.
What are the benefits of this course?
- Understand what can trigger workplace aggression and how you can reduce, or even eliminate, these triggers.
- How to help calm situations that could otherwise become out of hand.
- Learn what to do, and not to do, when there\'s a confrontation with customers.
- How to handle one-on-one confrontations, both during and after.
