Retail
Discover the range of online learning courses from Upskill People. They are a brilliant way to help improve performance within the workplace for a range of industries including management training, retail, hospitality & many more. Some of our online courses are short 15 minute refreshers, whereas others are more comprehensive, but all of them assist to help your people shine whilst also providing measurable benefits. Browse our range of elearning courses below.
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Security Essentials£6.50This retail security course provides essential guidelines on detecting and preventing theft, highlighting the serious impact on the workplace and offering strategies to protect against theft.
What are the benefits to this course?
- Learn to identify and prevent theft, protecting both staff and store from serious financial losses.
- Understand common theft tactics and implement effective security procedures for tills, stockrooms, and deliveries.
- Recognise potential thieves and enhance vigilance during peak times to deter and address theft effectively.
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Violence and Aggression at Work£3.00Our violence and agression at work course helps you understand, identify and deal with workplace agression from both colleagues and customers.
What are the benefits of this course?
- Understand what can trigger workplace aggression and how you can reduce, or even eliminate, these triggers.
- How to help calm situations that could otherwise become out of hand.
- Learn what to do, and not to do, when there\'s a confrontation with customers.
- How to handle one-on-one confrontations, both during and after.
