Skills & Training

Our Fuel Safety course provides all the vital information needed to keep fuel forecourts trouble- and hazard-free.

Benefits of this course:

• Understand your responsibilities as a forecourt operator and how to manage fuel hazards and risks.
• Learn the protocols for authorising pumps and effectively using the tannoy system.
• Gain skills in dealing with spillages and leaks to ensure a safe and compliant environment.

As part of our serving alcohol course series, this segment focuses the key facts about gin, and gives the learner the skills to best serve it.

What are the key benefits of this course?

• Learn about what gin is made from and the different production methods.
• Understand the difference between pot and column distillation.
• Make it perfect - learn how to make, pour and present the perfect gin drink (and what not to do!).

This Legionella awareness training quickly and concisely provides a practical approach to prevent Legionella, for all housekeeping, spa, and gardening teams.

Benefits of this course:

• Understand what Legionella and Legionnaires\' disease is and how you can catch it.
• Understand the law around Legionella control and our duty to take suitable precautions to prevent/control the risk of exposure.
• Learn what preventative measures we can take.

Our Managing Health and Safety course is designed to equip managers with practical knowledge they can use within the workplace.

Benefits of this course:

• Comprehensive understanding of health and safety laws and responsibilities.
• Learn effective risk assessment and accident prevention techniques.
• Understand essential fire management practices and regulatory compliance.

Fancy checking in on your progress? This quick skills check on our managing people course shines a spotlight on what you\'ve learnt and where there's room for even more improvement.

What are the benefits of this course?

• Discover your strengths and the opportunities to become even better.
• A quick assessment to give you a bird's eye view of where you've got to.
• 'Check-in' on where you're at and never stop learning.

This episode on setting objectives in performance management teaches you how to engage and motivate your team effectively, identify challenges, and create actionable plans for improvement.

Benefits of this course:

• Learn strategies to effectively engage and motivate your team.
• Develop skills to identify key challenges and areas for improvement.
• Create actionable plans for positive change and enhanced team performance.

This Wellbeing Training for Managers equips you to recognise and address mental health issues, fostering a supportive workplace culture of communication and empathy to enhance team performance.

Benefits of this course:

• Develop skills to recognise and address mental health issues affecting team members.
• Build confidence to tackle difficult conversations with sensitivity and empathy.
• Foster a supportive workplace culture that reduces stigma and enhances team performance.

This Recruitment Management Course teaches you how to identify skills gaps, recruit effectively, and develop team members for success. Learn to conduct interviews and build a strong, skilled team.

Benefits of this course:

• Learn to identify and address skills gaps within your team.
• Understand how to assess and develop team members for promotion.
• Gain skills for effectively preparing for and conducting external interviews.

This course teaches you how to effectively manage employee inductions and address performance issues during probation. Learn to boost staff morale, ensure successful onboarding, and handle further training needs to enhance retention and performance.

Benefits of this course:

• Master effective induction processes to boost staff morale and retention.
• Learn to motivate new recruits and build their confidence in learning new skills.
• Develop strategies to address performance issues during probation and provide additional training as needed.

This Performance Management Course offers a chance to assess your skills, showcase your learning, and receive feedback on strengths and areas for improvement.

What are the benefits of this course?

• Assess and validate your management skills and recent development.
• Receive targeted feedback on your strengths and areas for improvement.
• Identify opportunities for further enhancement to refine your management abilities.