Skills & Training

Our first aid refresher course is perfect for individuals who are already first aid trained, and provides a refresher of what was covered in the initial training to keep skills fresh for when they\'re needed.

Benefits of this course:

• Learn practical skills on how to deal with injuries and accidents.
• Provides comprehensive advice on the treatment of certain medical conditions.
• Educates learners on how to give CPR.

This course is designed to equip managers with expert knowledge about food sales and service essentials.

Benefits of this course:

• Provides your team with the practical knowledge to provide the best experiences for their guests.
• Learn techniques to increase sales.
• Master how to vary your approach when dealing with different types of guests and environments.

This retail course cement the learners knowledge and confidence to be really brilliant at sales and service (and what not to do!) from first imrpessions to serving.

What are the key benefits of this course?

• Practice your greet and seat skills.
• Understand how to vary your style and approach based on the type of guest.
• Understand the importance of table allocation and priorities.

Our Fire Safety Funeral Course ensures essential workplace knowledge of fire prevention, detection, and response.

Benefits of this course:

• Understand the causes of fires and how to prevent them.
• Learn the fire evacuation procedure and identify escape routes.
• Gain knowledge on using fire fighting equipment and what to do if clothes catch fire.

Our Funeral Health & Safety Essentials course ensures compliance with health and safety law, focusing on accident prevention and maintaining high standards of safety.

Benefits of this course:

• Understand essential health and safety practices, including accident reporting and first aid procedures.
• Identify and reduce risks from common hazards.
• Comply with safety regulations by understanding COSHH, safety signs, equipment use, and manual handling.

Our Personal Essentials module within our Funeral Courses sector provides the learner key information to use within the workplace.

Benefits of this course:

• Learn the dress code, maintain clean uniforms, and uphold high conduct standards.
• Prioritise personal hygiene to prevent cross-contamination and manage occupational health.
• Understand equality and diversity policies and ask key questions about employment terms.