Skills & Training

Discover our short online equality and diversity training for managers brought to you by Upskill People.

Benefits of this course:

• Plenty of real-life examples and scenarios for managers to relate to.
• Provides a comprehensive overview of the Equality Act requirement for the fair and equal treatment of all.
• Provides managers with practical tips on how to identify and react to discrimination within their team.

Our cocktails essentials serving alcohol course is a short, \'need to know\' course giving you the important facts about cocktails to ensure you give your guests the best possible experience when serving them.

What are the key benefits of this course?

• Know your stuff - learn the basic techniques and essential equipment needed to make a cocktail.
• Learn the language - get to know the terminology used in cocktail making.
• Make it perfect - learn how to make, pour and present the perfect cocktail (and what not to do!).

Our fire safety online course gives you everything you need to know about fire, from its prevention and detection to what to do if a fire breaks out.

What are the benefits of this course?

• Discover how to stay safe during a fire evacuation procedure.
• Help prevent fires by learning about the causes.
• Find out exactly what to do if your clothes catch fire.
• Be as safe as possible by learning what fire fighting equipment there is available and how to use it.

Our first aid refresher course is perfect for individuals who are already first aid trained, and provides a refresher of what was covered in the initial training to keep skills fresh for when they\'re needed.

Benefits of this course:

• Learn practical skills on how to deal with injuries and accidents.
• Provides comprehensive advice on the treatment of certain medical conditions.
• Educates learners on how to give CPR.

This course is designed to equip managers with expert knowledge about food sales and service essentials.

Benefits of this course:

• Provides your team with the practical knowledge to provide the best experiences for their guests.
• Learn techniques to increase sales.
• Master how to vary your approach when dealing with different types of guests and environments.

Our online retail course on fresh produce provides key learnings to take your team to the next level.

Benefits of this course:

• Understand how to maintain high standards and effectively merchandise products to boost sales.
• Learn the logistics of product delivery and strategies to reduce shrinkage and waste.
• Gain knowledge on product care, including flowers, and discover complementary items to enhance customer experience.

Our Fuel Safety course provides all the vital information needed to keep fuel forecourts trouble- and hazard-free.

Benefits of this course:

• Understand your responsibilities as a forecourt operator and how to manage fuel hazards and risks.
• Learn the protocols for authorising pumps and effectively using the tannoy system.
• Gain skills in dealing with spillages and leaks to ensure a safe and compliant environment.

As part of our serving alcohol course series, this segment focuses the key facts about gin, and gives the learner the skills to best serve it.

What are the key benefits of this course?

• Learn about what gin is made from and the different production methods.
• Understand the difference between pot and column distillation.
• Make it perfect - learn how to make, pour and present the perfect gin drink (and what not to do!).