Skills & Training

Get ready to pop, pour, and impress with this quick and fun serving alcohol course on all things sparkling wine!

What are the key benefits of this course?

• Discover the main sparkling wine types and what makes them sparkle!
• Explore the countries behind the bubbles and their unique styles.
• Learn how sparkling wine is crafted, aged, and, of course, opened with finesse.

Feeling burnt out just reading about burnout? This Tackling Burnout course dives into the causes of that "always-on" feeling and helps you spot burnout’s warning signs in yourself and your team. Soon, you’ll be ready to boost well-being and keep your team thriving, not just surviving.

Benefits of this course:

• Hear from Lynette Charles, Chief Executive of MIND, talking about burnout.
• Learn how to recognise and deal with burnout in the workplace.
• Understand the difference between the physical and emotional signs of burnout.

This course on managing depression helps you distinguish between natural sadness and clinical depression, providing strategies to identify symptoms, assess severity, and intervene to minimise productivity loss and distress.

What are the benefits to this course?

• Spot the signs and symptoms of depression in your employees, as well as its physical, emotional and cognitive effects.
• Understand the various levels of depression and how to identify them in your employees.
• Learn about the psychological and medical treatments available for depression, so that you can support your employees with getting help.

Our violence and agression at work course helps you understand, identify and deal with workplace agression from both colleagues and customers.

What are the benefits of this course?

• Understand what can trigger workplace aggression and how you can reduce, or even eliminate, these triggers.
• How to help calm situations that could otherwise become out of hand.
• Learn what to do, and not to do, when there\'s a confrontation with customers.
• How to handle one-on-one confrontations, both during and after.

Shake things up with this quick and essential vodka serving alcohol course! Whether you\'re mixing a martini or pouring it neat, this course will give you all the must-know facts to elevate your customers experience.

What are the key benefits of this course?

• Uncover what vodka is made from and how it ?s distilled.
• Explore the countries that lead the vodka scene.
• Master the art of preparing and presenting flawless vodka drinks - plus, what to avoid for perfection.

Our mental health short courses help you understand the important facts about mental health, including how to live your best life at work and at home, as well as supporting colleagues who may need your help.

What are the benefits of this course?

• Make the absolute most of your own potential.
• Cope with life and play a full part in your family, community and workplace.
• Recognise the most common mental health issues.
• Avoid using stigmatising language and support colleagues who may need help.

Ready to wow your customers with whisky knowledge? This snappy serving alcohol course gives you all the essentials to serve up the best whisky experience with confidence and style.

What are the key benefits of this course?

• Explore the world\'s top whisky-producing countries and their distinct styles.
• Dive into the key whisky types, how they\'re crafted, and what they taste like.
• Master the art of making, pouring, and presenting flawless whisky drinks and learn what to avoid!

Ready to wow your customers with whisky knowledge? This snappy serving alcohol course gives you all the essentials to serve up the best whisky experience with confidence and style.

What are the key benefits of this course?

• Explore the worlds top whisky-producing countries and their distinct styles.
• Dive into the key whisky types, how theyre crafted, and what they taste like.
• Master the art of making, pouring, and presenting flawless whisky drinksÑand learn what to avoid!

Our wellbeing courses online help you to understand the importance of living in the present moment, giving you techniques that help you to reconnect with yourself and focus on what really matters.

What are the benefits of this course?

• Understand what good mental health is and why it matters.
• Learn how to improve your wellbeing by connecting to your own thoughts, feelings and the world around you.
• Discover the five ways to wellbeing, which research shows helps to improve mental health.