Skills & Training
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Gin£1.00
As part of our serving alcohol course series, this segment focuses the key facts about gin, and gives the learner the skills to best serve it.
What are the key benefits of this course?
- Learn about what gin is made from and the different production methods.
- Understand the difference between pot and column distillation.
- Make it perfect - learn how to make, pour and present the perfect gin drink (and what not to do!).
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How to Make Veggies and Vegans your Biggest Fans£2.08
Ready to master the art of serving plant-based customers? This quick and engaging training will teach you the essentials to make every meal a hit for your vegetarian and vegan customers.
Benefits of our vegans and vegetarians food training course:
- What vegans and vegetarians do and dont eat.
- Key service tips to impress your plant-based customers.
- Common mistakes to avoid when serving plant-based meals.
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Legionella Awareness£2.00
This Legionella awareness training quickly and concisely provides a practical approach to prevent Legionella, for all housekeeping, spa, and gardening teams.
Benefits of this course:
- Understand what Legionella and Legionnaires\' disease is and how you can catch it.
- Understand the law around Legionella control and our duty to take suitable precautions to prevent/control the risk of exposure.
- Learn what preventative measures we can take.
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Managing Health and Safety£28.00
Our Managing Health and Safety course is designed to equip managers with practical knowledge they can use within the workplace.
Benefits of this course:
- Comprehensive understanding of health and safety laws and responsibilities.
- Learn effective risk assessment and accident prevention techniques.
- Understand essential fire management practices and regulatory compliance.
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Preventing Terrorism and Dealing with Bomb Threats£2.00
Learn essential skills in our bomb threat training course. Identify suspicious items, understand bomb types, handle threats, maintain security, and respond to phone threats.
What are the benefits to this course?
- Identify suspicious items and recognise potential threats to enhance workplace safety.
- Gain knowledge on different bomb types and appropriate responses to suspicions.
- Understand how to maintain security and manage telephone bomb threats efficiently.
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Red Wine£1.50
As part of our serving alcohol course series, this segment focuses the key facts about red wine, and gives the learner the skills to best serve it.
What are the key benefits of this course?
- Know your stuff - learn the main red wine grapes and what they taste like, the key countries which produce wine and what wines go with what types of food.
- Understand what the wine label can tell you.
- How to open a bottle, seal a bottle and pour a glass perfectly (and what not to do).
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Safety, Health and Wellbeing (Complete)£4.50
Ready to be the workplace safety hero? This fun and interactive safety, health and wellbeing course will arm you with everything you need to keep your colleagues safe and sound. From mastering risk assessments to decoding safety signs and avoiding accidents.
What are the benefits of this course?
- Learn practical tips to ensure the safety of your colleagues.
- Provides the ability to differentiate between accidents, incidents, near misses, and dangerous occurrences, and the importance of reporting them.
- Gives an understanding of common hazards like slips, trips, and falls, the safe use of equipment, and controlling harmful substances.
Learn More on Safety, Health and Wellbeing (Complete) -
Sales & Service Essentials£7.00
This course, part of our sales training courses, focuses on improving customer relationships, understanding buying signals, and applying effective sales techniques for greater success.
What are the benefits to this course?
- Learn to build strong connections with customers, improving job satisfaction and overall service quality.
- Gain skills in recognising buying signals, upselling, and using product knowledge to increase sales.
- Acquire techniques for managing challenging interactions, including effective communication and queue management.