All courses
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Sales & Service Essentials (Asian Version ? Simplified Chinese Assisted)£7.00Sales & Service Essentials (Asian Version ? Simplified Chinese Assisted) Learn More on Sales & Service Essentials (Asian Version ? Simplified Chinese Assisted) -
Sales & Service Essentials (Asian Version)£7.00Retail Courses: Food Sales & Services Essentials | Online Learning Courses | Upskill Store Learn More on Sales & Service Essentials (Asian Version) -
Security Essentials£6.50This retail security course provides essential guidelines on detecting and preventing theft, highlighting the serious impact on the workplace and offering strategies to protect against theft.
What are the benefits to this course?
- Learn to identify and prevent theft, protecting both staff and store from serious financial losses.
- Understand common theft tactics and implement effective security procedures for tills, stockrooms, and deliveries.
- Recognise potential thieves and enhance vigilance during peak times to deter and address theft effectively.
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Sparkling Wine£1.50Get ready to pop, pour, and impress with this quick and fun serving alcohol course on all things sparkling wine!
What are the key benefits of this course?
- Discover the main sparkling wine types and what makes them sparkle!
- Explore the countries behind the bubbles and their unique styles.
- Learn how sparkling wine is crafted, aged, and, of course, opened with finesse.
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Tackling Burnout£2.50How To Overcome Burnout | Online Learning Courses | Upskill Store Learn More on Tackling Burnout -
Touch Points between Retailers and Consumer Goods Companies£64.00Touch Points between Retailers and Consumer Goods Companies Learn More on Touch Points between Retailers and Consumer Goods Companies -
Understanding Depression£2.50This course on managing depression helps you distinguish between natural sadness and clinical depression, providing strategies to identify symptoms, assess severity, and intervene to minimise productivity loss and distress.
What are the benefits to this course?
- Spot the signs and symptoms of depression in your employees, as well as its physical, emotional and cognitive effects.
- Understand the various levels of depression and how to identify them in your employees.
- Learn about the psychological and medical treatments available for depression, so that you can support your employees with getting help.
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Violence and Aggression at Work£3.00Our violence and agression at work course helps you understand, identify and deal with workplace agression from both colleagues and customers.
What are the benefits of this course?
- Understand what can trigger workplace aggression and how you can reduce, or even eliminate, these triggers.
- How to help calm situations that could otherwise become out of hand.
- Learn what to do, and not to do, when there\'s a confrontation with customers.
- How to handle one-on-one confrontations, both during and after.
