Course Authors

This online retail course cement the learners knowledge and confidence to be really brilliant at sales and service (and what not to do!) from first imrpessions to serving.

What are the key benefits of this course?

• Practice your greet and seat skills.
• Understand how to vary your style and approach based on the type of guest.
• Understand the importance of table allocation and priorities.

Our online retail course on fresh produce provides key learnings to take your team to the next level.

Benefits of this course:

• Understand how to maintain high standards and effectively merchandise products to boost sales.
• Learn the logistics of product delivery and strategies to reduce shrinkage and waste.
• Gain knowledge on product care, including flowers, and discover complementary items to enhance customer experience.

As part of our serving alcohol course series, this segment focuses the key facts about gin, and gives the learner the skills to best serve it.

What are the key benefits of this course?

• Learn about what gin is made from and the different production methods.
• Understand the difference between pot and column distillation.
• Make it perfect - learn how to make, pour and present the perfect gin drink (and what not to do!).

Ready to master the art of serving plant-based customers? This quick and engaging training will teach you the essentials to make every meal a hit for your vegetarian and vegan customers.

Benefits of our vegans and vegetarians food training course:

• What vegans and vegetarians do and dont eat.
• Key service tips to impress your plant-based customers.
• Common mistakes to avoid when serving plant-based meals.

This Legionella awareness training quickly and concisely provides a practical approach to prevent Legionella, for all housekeeping, spa, and gardening teams.

Benefits of this course:

• Understand what Legionella and Legionnaires\' disease is and how you can catch it.
• Understand the law around Legionella control and our duty to take suitable precautions to prevent/control the risk of exposure.
• Learn what preventative measures we can take.

Get the knowledge, skills and confidence to manage the use of forklifts in the workplace, and proactively uphold safety.

What are the key benefits of this course?

• Recognise and rectify bad practice, resulting in a significantly reduced risk of accidents.
• Ensure compliance whilst contributing directly to profitability.
• Accredited by AITT as being suitable to meet the requirements of UK health and safety legislation.

In our stock control courses, learn to manage stock efficiently, increase profits, and comply with legal requirements. Understand stock rotation, display principles, and effective gap checks.

What are the benefits to this course?

• Enhance profitability through effective stock management and optimal stock rotation practices.
• Ensure compliance with legal requirements for stock control, including \'use by\' and \'best before\' dates.
• Learn strategies for managing damaged stock, reducing products, and performing gap checks for improved store operations.