Upskill People

This course is designed to equip managers with expert knowledge about food sales and service essentials.

Benefits of this course:

• Provides your team with the practical knowledge to provide the best experiences for their guests.
• Learn techniques to increase sales.
• Master how to vary your approach when dealing with different types of guests and environments.

This retail course cement the learners knowledge and confidence to be really brilliant at sales and service (and what not to do!) from first imrpessions to serving.

What are the key benefits of this course?

• Practice your greet and seat skills.
• Understand how to vary your style and approach based on the type of guest.
• Understand the importance of table allocation and priorities.

As part of our serving alcohol course series, this segment focuses the key facts about gin, and gives the learner the skills to best serve it.

What are the key benefits of this course?

• Learn about what gin is made from and the different production methods.
• Understand the difference between pot and column distillation.
• Make it perfect - learn how to make, pour and present the perfect gin drink (and what not to do!).

This Legionella awareness training quickly and concisely provides a practical approach to prevent Legionella, for all housekeeping, spa, and gardening teams.

Benefits of this course:

• Understand what Legionella and Legionnaires\' disease is and how you can catch it.
• Understand the law around Legionella control and our duty to take suitable precautions to prevent/control the risk of exposure.
• Learn what preventative measures we can take.

Our online food hygiene course is designed to equip managers with the knowledge they need to manage food hygiene and safety in the business effectively.

Benefits of this course:

• Gain a thorough understanding of food safety and hygiene legislation and managerial responsibilities.
• Learn essential food safety procedures and effective team coaching techniques.
• Master HACCP for hazard control, handle enforcement visits, and address customer complaints professionally.

Our Managing Health and Safety course is designed to equip managers with practical knowledge they can use within the workplace.

Benefits of this course:

• Comprehensive understanding of health and safety laws and responsibilities.
• Learn effective risk assessment and accident prevention techniques.
• Understand essential fire management practices and regulatory compliance.