Upskill People

Let\'s face it: if you don\'t know what you\'re doing, selling alcohol can be fraught with issues. This course teaches you when to serve alcohol in Scotland, giving you the practical skills you need to sell responsibly and within the law.

What are the key benefits of this course?

• The legal age restrictions for buying and selling alcohol and the consequences of breaking the law.
• What alcohol actually is and who enforces the law on its sale.
• About the premises licence and licensed hours for selling alcohol.

Saying no to customers is never easy. But when it comes to alcohol sales, there's a hard and fast rule. Learn how to refuse alcohol with confidence.

Benefits of this course:

• When there's a duty to refuse to serve a customer and how to do this with good customer service.
• How to check ID properly.
• Why refusals to sell alcohol should be recorded.
Learn More on Alcohol Sales Challenge 25 - How to Refuse

Think serving alcohol is just about pouring drinks? Think again! This course is your go-to guide for selling alcohol responsibly and legally, you’ll get all the tips you need to serve smart and stay compliant.

Benefits of this course:

• Learn essential legal guidelines and age restrictions for alcohol sales.
• Understand licensing requirements, ID checks, and acceptable proof of age.
• Gain skills in fostering a safety culture through effective influencing and negotiation.

Our online course on anti-bribery awareness provides your employees with the knowledge to confidently understand, notice, and act on what bribery in the workplace is.

Benefits of this course:

• Combat bribery and corruption within the workplace.
• Have a clearer understanding of everyone\'s responsibility.

Discover our short online learning course on asbestos awareness.

Benefits of this course:

• Learn about the dangers of asbestos.
• Explains how to deal with asbestos safely in the workplace.
• Understand what it is, where it is, why it can be dangerous, and what to do in an emergency.

Get your managers up to speed with the risks that asbestos poses to their team with our short course on asbestos awareness.

Benefits of this course:

• Explains the dangers of asbestos and how to ensure the workplace is safe for their team.
• How to monitor asbestos and deal with it safely in your environment.

Discover our short online bed bug training course, ideal for those in the hospitality industry.

Benefits of this course:

• Provides learners within the hospitality industry vital information about bed bugs.
• Explains facts on bed bugs, including how they breed, feed, and infest.
• Educates learners about the risk of bed bugs and how to avoid infestation.

Looking for funeral preservation courses? Discover our short course on care, preparation, and preservation.

Benefits of this course:

• Learn more about the key health and safety procedures within the mortuary.
• Provides an understanding on how to receive, prepare, and dress the deceased.
• Educates the learner about suitable mortuary supplies and equipment.

Our cask ale serving alcohol course is a short, \'need to know\' course giving you the key facts about cask ale so that you can give your guests the best experience possible when serving them.

What are the benefits of this course?

• Know your stuff - discover what cask ale is made of and how it\'s made.
• Find out about all the different flavours and styles and what they taste like.
• Learn how to maintain and serve cask ale so that you can give your guests the best experience.

Discover our course covering everything you need to know on cellar management to look after cellar products so the customer gets them at their very best. Ideal for those within the hospitality industry.

Benefits of this course:

• Educates the learners on the different dispensing equipment and what it does.
• Provides information about the journey of kegged products through the cellar to the taps.
• Information on how casks and kegs should be stored and how to maintain the perfect products.