Alcohol Sales Challenge 25 (Scotland) - When to Serve

Let\'s face it: if you don\'t know what you\'re doing, selling alcohol can be fraught with issues. This course teaches you when to serve alcohol in Scotland, giving you the practical skills you need to sell responsibly and within the law.

What are the key benefits of this course?

  • The legal age restrictions for buying and selling alcohol and the consequences of breaking the law.
  • What alcohol actually is and who enforces the law on its sale.
  • About the premises licence and licensed hours for selling alcohol.
47.20% of 100
101 Reviews
Course code
HAA2_01
£2.00

This course will take around 15 minutes

There’s one product area fraught with issues if you don’t know what you’re doing - that’s selling alcohol. This course covers the essential and practical skills you need to sell responsibly and within the law.

You will learn:

  • the legal age restrictions for buying and selling alcohol and the consequences of breaking the law
  • what alcohol actually is and who enforces the law on its sale
  • about the premises licence and licensed hours for selling alcohol
  • when to ask for ID and how the purchaser and the consumer should be considered
  • which types of photo identification are acceptable as proof of age when buying alcohol
  • how to recognise and manage fatigue in yourself and others
  • how to understand and act upon well-being issues
  • influencing and negotiation skills to create a safety culture
More Information
Average Rating 2.36
Number of Reviews 101
Sub-sector Restaurant, Hotel, Quick Service Restaurant, Pub/bar, Catering, Events
Business outcomes Compliance, Sales, Service
Skills & Training Compliance, Sales & Service
Jobs & Roles Hospitality colleague, Hospitality HOD/Site Manager
Course Author Upskill People
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Why choose an Upskill People course?

  • Study in your own time using our interactive learning portal.
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Why choose an Upskill People course?

  • Study in your own time using our interactive learning portal.
  • Works from any device.
  • All courses are written by industry experts.
  • Media-rich course videos.
  • Easy to implement skills and knowledge in real life.

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