Industry & Sector

Saying no to customers is never easy. But when it comes to alcohol sales, there's a hard and fast rule. Learn how to refuse alcohol with confidence.

Benefits of this course:

• When there's a duty to refuse to serve a customer and how to do this with good customer service.
• How to check ID properly.
• Why refusals to sell alcohol should be recorded.
Learn More on Alcohol Sales Challenge 25 - How to Refuse

Think serving alcohol is just about pouring drinks? Think again! This course is your go-to guide for selling alcohol responsibly and legally, you’ll get all the tips you need to serve smart and stay compliant.

Benefits of this course:

• Learn essential legal guidelines and age restrictions for alcohol sales.
• Understand licensing requirements, ID checks, and acceptable proof of age.
• Gain skills in fostering a safety culture through effective influencing and negotiation.

Our online course on anti-bribery awareness provides your employees with the knowledge to confidently understand, notice, and act on what bribery in the workplace is.

Benefits of this course:

• Combat bribery and corruption within the workplace.
• Have a clearer understanding of everyone\'s responsibility.

This short course on managing anxiety in the workplace helps employees to understand the topic more thoroughly and help themselves and support others.

Benefits of this course:

• Provides a clear understanding of what anxiety is.
• Helps employees to spot the signs of an anxiety disorder and how to react appropriately.
• Complete this short, practical, and business-focused course in less than 10 minutes.
• Collect CPD points which enhance your continued professional development.

Discover our short online learning course on asbestos awareness.

Benefits of this course:

• Learn about the dangers of asbestos.
• Explains how to deal with asbestos safely in the workplace.
• Understand what it is, where it is, why it can be dangerous, and what to do in an emergency.

Get your managers up to speed with the risks that asbestos poses to their team with our short course on asbestos awareness.

Benefits of this course:

• Explains the dangers of asbestos and how to ensure the workplace is safe for their team.
• How to monitor asbestos and deal with it safely in your environment.

Wondering how to conduct a one on one? We've got you covered! Regular 1-1s can become your secret weapon for team success. With tips from top managers and scenario-based practice, get ready to turn every 1-1 into a win-win!

Benefits of this course:

• Discover the value of regular 1-1s for meaningful team connections.
• Learn how to plan effective 1-1s.
• Understand how to master task scheduling, reviewing, and follow-ups.