Industry & Sector

This mastery check as part of our managing people course series focuses on episode 2: Wellbeing Courses for Managers.

What are the benefits of this course?

• Refresh your knowledge.
• Get feedback on your strengths.
• Understand where you can progress to become even better.

This mastery check as part of our managing people course series focuses on episode 3: Recruitment Manager Courses.

What are the benefits of this course?

• Refresh your knowledge.
• Get feedback on your strengths.
• Understand where you can progress to become even better.

This mastery check as part of our managing people course series focuses on episode 4: How to Induct a New Employee.

What are the benefits of this course?

• Refresh your knowledge.
• Get feedback on your strengths.
• Understand where you can progress to become even better.

This mastery check as part of our managing people course series focuses on episode 5: Coaching and Performance.

What are the benefits of this course?

• Refresh your knowledge.
• Get feedback on your strengths.
• Understand where you can progress to become even better.

This course on appraisal skills teaches managers to conduct evidence-based performance assessments, manage effective appraisal meetings, and set meaningful objectives.

Benefits of this course:

• Learn to conduct evidence-based performance assessments effectively.
• Gain skills to manage appraisal meetings and set meaningful objectives.
• Enhance team motivation and handle disagreements constructively.

This mastery check as part of our managing people course series focuses on episode 7: Talent Management.

What are the benefits of this course?

• Refresh your knowledge.
• Get feedback on your strengths.
• Understand where you can progress to become even better.

As part of our serving alcohol course series, this segment focuses the key facts about red wine, and gives the learner the skills to best serve it.

What are the key benefits of this course?

• Know your stuff - learn the main red wine grapes and what they taste like, the key countries which produce wine and what wines go with what types of food.
• Understand what the wine label can tell you.
• How to open a bottle, seal a bottle and pour a glass perfectly (and what not to do).

This course, part of our sales training courses, focuses on improving customer relationships, understanding buying signals, and applying effective sales techniques for greater success.

What are the benefits to this course?

• Learn to build strong connections with customers, improving job satisfaction and overall service quality.
• Gain skills in recognising buying signals, upselling, and using product knowledge to increase sales.
• Acquire techniques for managing challenging interactions, including effective communication and queue management.

Serving food and drink over the counter? Our Sales & Service Essentials (Asian Version ? Simplified Chinese Assisted) course will give you the confidence and skills to be brilliant at sales and service and give your customers the best experience possible.

What are the benefits of this course?

• How to get the best for you and your customers, even when you\'re busy.
• The importance of knowing what you offer and how to use this to improve the customer experience.
• How to keep stress levels low during service.