Funeral

This mastery check as part of our managing people course series focuses on episode 5: Coaching and Performance.

What are the benefits of this course?

• Refresh your knowledge.
• Get feedback on your strengths.
• Understand where you can progress to become even better.

This course on appraisal skills teaches managers to conduct evidence-based performance assessments, manage effective appraisal meetings, and set meaningful objectives.

Benefits of this course:

• Learn to conduct evidence-based performance assessments effectively.
• Gain skills to manage appraisal meetings and set meaningful objectives.
• Enhance team motivation and handle disagreements constructively.

This mastery check as part of our managing people course series focuses on episode 7: Talent Management.

What are the benefits of this course?

• Refresh your knowledge.
• Get feedback on your strengths.
• Understand where you can progress to become even better.

This Modern Slavery Online Course offers essential insights into recognising and addressing modern slavery. Learn to identify signs of potential victims and understand the actions you can take.

What are the benefits to this course?

• Learn to identify various forms of modern slavery in the industry.
• Recognise signs that may indicate a potential victim.
• Understand effective actions to take when encountering suspected modern slavery cases.

This PCI DSS Course Online covers essential PCI DSS standards, data theft prevention, compliance responsibilities, manual card transaction handling, and the benefits and consequences of adherence.

What are the benefits to this course?

• Gain a clear understanding of PCI DSS standards and their importance for compliance.
• Learn to identify and prevent data theft and manage manual card transactions effectively.
• Understand your responsibilities and the benefits and consequences of PCI DSS compliance.

Keeping your people and your business safe is a non-negotiable - and so is understanding the ins and outs of health and safety. Which is why our health and wellbeing course covers everything you need to know, including the practical skills that are so essential to a safe workplace.

What are the benefits of this course?

• Why safety, health and wellbeing is so important ? and the consequences of not taking it seriously.
• The difference between accidents, incidents, near misses and dangerous occurrences.
• That accidents and incidents must be reported to help prevent recurrence.
• What a risk assessment is and different ways to reduce the risk of common slip, trip and fall injuries.

Feeling burnt out just reading about burnout? This Tackling Burnout course dives into the causes of that "always-on" feeling and helps you spot burnout’s warning signs in yourself and your team. Soon, you’ll be ready to boost well-being and keep your team thriving, not just surviving.

Benefits of this course:

• Hear from Lynette Charles, Chief Executive of MIND, talking about burnout.
• Learn how to recognise and deal with burnout in the workplace.
• Understand the difference between the physical and emotional signs of burnout.

This course on managing depression helps you distinguish between natural sadness and clinical depression, providing strategies to identify symptoms, assess severity, and intervene to minimise productivity loss and distress.

What are the benefits to this course?

• Spot the signs and symptoms of depression in your employees, as well as its physical, emotional and cognitive effects.
• Understand the various levels of depression and how to identify them in your employees.
• Learn about the psychological and medical treatments available for depression, so that you can support your employees with getting help.

Our violence and agression at work course helps you understand, identify and deal with workplace agression from both colleagues and customers.

What are the benefits of this course?

• Understand what can trigger workplace aggression and how you can reduce, or even eliminate, these triggers.
• How to help calm situations that could otherwise become out of hand.
• Learn what to do, and not to do, when there\'s a confrontation with customers.
• How to handle one-on-one confrontations, both during and after.