Skills & Training

This e-briefing course quickly teaches learners the correct procedures for the identification of the deceased.

Benefits of this course:

• Gain expertise in handling removals for HM Coroner or hospital.
• Develop proficiency in arrival procedures and accurate coffin/casket identification.
• Learn essential procedures before departure and during the funeral, ensuring respectful and precise handling of the deceased.

This Legionella awareness training quickly and concisely provides a practical approach to prevent Legionella, for all housekeeping, spa, and gardening teams.

Benefits of this course:

• Understand what Legionella and Legionnaires\' disease is and how you can catch it.
• Understand the law around Legionella control and our duty to take suitable precautions to prevent/control the risk of exposure.
• Learn what preventative measures we can take.

Our online food hygiene course is designed to equip managers with the knowledge they need to manage food hygiene and safety in the business effectively.

Benefits of this course:

• Gain a thorough understanding of food safety and hygiene legislation and managerial responsibilities.
• Learn essential food safety procedures and effective team coaching techniques.
• Master HACCP for hazard control, handle enforcement visits, and address customer complaints professionally.

Our Managing Health and Safety course is designed to equip managers with practical knowledge they can use within the workplace.

Benefits of this course:

• Comprehensive understanding of health and safety laws and responsibilities.
• Learn effective risk assessment and accident prevention techniques.
• Understand essential fire management practices and regulatory compliance.

This episode on setting objectives in performance management teaches you how to engage and motivate your team effectively, identify challenges, and create actionable plans for improvement.

Benefits of this course:

• Learn strategies to effectively engage and motivate your team.
• Develop skills to identify key challenges and areas for improvement.
• Create actionable plans for positive change and enhanced team performance.

This Wellbeing Training for Managers equips you to recognise and address mental health issues, fostering a supportive workplace culture of communication and empathy to enhance team performance.

Benefits of this course:

• Develop skills to recognise and address mental health issues affecting team members.
• Build confidence to tackle difficult conversations with sensitivity and empathy.
• Foster a supportive workplace culture that reduces stigma and enhances team performance.

This Recruitment Management Course teaches you how to identify skills gaps, recruit effectively, and develop team members for success. Learn to conduct interviews and build a strong, skilled team.

Benefits of this course:

• Learn to identify and address skills gaps within your team.
• Understand how to assess and develop team members for promotion.
• Gain skills for effectively preparing for and conducting external interviews.

This course teaches you how to effectively manage employee inductions and address performance issues during probation. Learn to boost staff morale, ensure successful onboarding, and handle further training needs to enhance retention and performance.

Benefits of this course:

• Master effective induction processes to boost staff morale and retention.
• Learn to motivate new recruits and build their confidence in learning new skills.
• Develop strategies to address performance issues during probation and provide additional training as needed.

This Performance Management Course offers a chance to assess your skills, showcase your learning, and receive feedback on strengths and areas for improvement.

What are the benefits of this course?

• Assess and validate your management skills and recent development.
• Receive targeted feedback on your strengths and areas for improvement.
• Identify opportunities for further enhancement to refine your management abilities.