Skills & Training

Learn everything you need to know about good customer service in our communication skills course.

Benefits of this course:

• Receive practical tips and tricks for good verbal and written communication.
• Develop key skills that can be used within the workplace.
• Understand the right words to use and when.

Looking for an online consumer law course to upskill your employees within the retail industry?

Benefits of this course:

• Quickly achieve an understanding of consumer retail laws.
• Understand how to protect the consumer.
• Know what you need to about date codes, stock rotation, and perishable goods.

Our data protection course provides everything you need to know to get employees up to speed on security protocols via our short online learning platform.

Benefits of this course:

• Learn vital information about how to protect your data online.
• Understand the data protection law.
• Teaches about online safety.
• Know the do\'s and don\'ts of passwords, emails, and the internet.

If your team spends a period of time on screens during their work day, it\'s important to provide display screen equipment training (DSE training).

Benefits of this course:

• This DSE training course gives your people the knowledge to maintain a good environment and improve their wellbeing.
• Provides information on employer and employee duties within the workplace.
• Outlines key facts about the law and what to do to comply.

Our drug awareness course gives anyone within licensed premises the awareness and ability they can put into practice.

Benefits of this course:

• Explains how to identify drug use and dealing.
• What the main drugs are and how to spot signs and symptoms that they are in use.
• Provides facts about the dangers of mixing alcohol and drugs.
• How to deter drug activity.

Discover our short online equality act course, brought to you by Upskill People.

Benefits of this course:

• Provides a comprehensive overview of the Equality Act requirement for the fair and equal treatment of all.
• Receive real-life examples of the effects of discrimination and how to create a productive and harmonious environment.
• Learn more about pay equality and secrecy.

Discover our short online equality and diversity training for managers brought to you by Upskill People.

Benefits of this course:

• Plenty of real-life examples and scenarios for managers to relate to.
• Provides a comprehensive overview of the Equality Act requirement for the fair and equal treatment of all.
• Provides managers with practical tips on how to identify and react to discrimination within their team.

Our fire safety online course gives you everything you need to know about fire, from its prevention and detection to what to do if a fire breaks out.

What are the benefits of this course?

• Discover how to stay safe during a fire evacuation procedure.
• Help prevent fires by learning about the causes.
• Find out exactly what to do if your clothes catch fire.
• Be as safe as possible by learning what fire fighting equipment there is available and how to use it.

Our first aid refresher course is perfect for individuals who are already first aid trained, and provides a refresher of what was covered in the initial training to keep skills fresh for when they\'re needed.

Benefits of this course:

• Learn practical skills on how to deal with injuries and accidents.
• Provides comprehensive advice on the treatment of certain medical conditions.
• Educates learners on how to give CPR.