Skills & Training

Ready to master the art of serving plant-based customers? This quick and engaging training will teach you the essentials to make every meal a hit for your vegetarian and vegan customers.

Benefits of our vegans and vegetarians food training course:

• What vegans and vegetarians do and dont eat.
• Key service tips to impress your plant-based customers.
• Common mistakes to avoid when serving plant-based meals.

Our online food hygiene course is designed to equip managers with the knowledge they need to manage food hygiene and safety in the business effectively.

Benefits of this course:

• Gain a thorough understanding of food safety and hygiene legislation and managerial responsibilities.
• Learn essential food safety procedures and effective team coaching techniques.
• Master HACCP for hazard control, handle enforcement visits, and address customer complaints professionally.

This Modern Slavery Online Course offers essential insights into recognising and addressing modern slavery. Learn to identify signs of potential victims and understand the actions you can take.

What are the benefits to this course?

• Learn to identify various forms of modern slavery in the industry.
• Recognise signs that may indicate a potential victim.
• Understand effective actions to take when encountering suspected modern slavery cases.

This time its all about you! This personal essentials course covers everything you need to know about dress code, personal conduct, hygiene, and the essential laws and protocols that shape employees behavior in the workplace.

What are the key benefits of this course?

• Learn how to keep your uniform and protective clothing clean and well-maintained.
• Understand the importance of personal hygiene, with a focus on preventing cross-contamination.
• Recognize your legal responsibility to report any contagious illness.

Learn essential skills in our bomb threat training course. Identify suspicious items, understand bomb types, handle threats, maintain security, and respond to phone threats.

What are the benefits to this course?

• Identify suspicious items and recognise potential threats to enhance workplace safety.
• Gain knowledge on different bomb types and appropriate responses to suspicions.
• Understand how to maintain security and manage telephone bomb threats efficiently.

Our violence and agression at work course helps you understand, identify and deal with workplace agression from both colleagues and customers.

What are the benefits of this course?

• Understand what can trigger workplace aggression and how you can reduce, or even eliminate, these triggers.
• How to help calm situations that could otherwise become out of hand.
• Learn what to do, and not to do, when there\'s a confrontation with customers.
• How to handle one-on-one confrontations, both during and after.