Skills & Training

Our online retail course on fresh produce provides key learnings to take your team to the next level.

Benefits of this course:

• Understand how to maintain high standards and effectively merchandise products to boost sales.
• Learn the logistics of product delivery and strategies to reduce shrinkage and waste.
• Gain knowledge on product care, including flowers, and discover complementary items to enhance customer experience.

Our Fuel Safety course provides all the vital information needed to keep fuel forecourts trouble- and hazard-free.

Benefits of this course:

• Understand your responsibilities as a forecourt operator and how to manage fuel hazards and risks.
• Learn the protocols for authorising pumps and effectively using the tannoy system.
• Gain skills in dealing with spillages and leaks to ensure a safe and compliant environment.

Our Fire Safety Funeral Course ensures essential workplace knowledge of fire prevention, detection, and response.

Benefits of this course:

• Understand the causes of fires and how to prevent them.
• Learn the fire evacuation procedure and identify escape routes.
• Gain knowledge on using fire fighting equipment and what to do if clothes catch fire.

Our Funeral Health & Safety Essentials course ensures compliance with health and safety law, focusing on accident prevention and maintaining high standards of safety.

Benefits of this course:

• Understand essential health and safety practices, including accident reporting and first aid procedures.
• Identify and reduce risks from common hazards.
• Comply with safety regulations by understanding COSHH, safety signs, equipment use, and manual handling.

Our Personal Essentials module within our Funeral Courses sector provides the learner key information to use within the workplace.

Benefits of this course:

• Learn the dress code, maintain clean uniforms, and uphold high conduct standards.
• Prioritise personal hygiene to prevent cross-contamination and manage occupational health.
• Understand equality and diversity policies and ask key questions about employment terms.

Our Funeral Security short course highlights branch security procedures, including lone working and viewing the deceased.

Benefits of this course:

• Understand branch access procedures and how to secure cash, valuables, and client information.
• Learn the restricted viewing policy for the deceased and ensure personal belongings are protected.
• Follow the lone working policy to ensure the safety of team members both inside and outside the office.

Ready to master the art of serving plant-based customers? This quick and engaging training will teach you the essentials to make every meal a hit for your vegetarian and vegan customers.

Benefits of our vegans and vegetarians food training course:

• What vegans and vegetarians do and dont eat.
• Key service tips to impress your plant-based customers.
• Common mistakes to avoid when serving plant-based meals.

This e-briefing course quickly teaches learners the correct procedures for the identification of the deceased.

Benefits of this course:

• Gain expertise in handling removals for HM Coroner or hospital.
• Develop proficiency in arrival procedures and accurate coffin/casket identification.
• Learn essential procedures before departure and during the funeral, ensuring respectful and precise handling of the deceased.

Our online food hygiene course is designed to equip managers with the knowledge they need to manage food hygiene and safety in the business effectively.

Benefits of this course:

• Gain a thorough understanding of food safety and hygiene legislation and managerial responsibilities.
• Learn essential food safety procedures and effective team coaching techniques.
• Master HACCP for hazard control, handle enforcement visits, and address customer complaints professionally.

Our Managing Health and Safety course is designed to equip managers with practical knowledge they can use within the workplace.

Benefits of this course:

• Comprehensive understanding of health and safety laws and responsibilities.
• Learn effective risk assessment and accident prevention techniques.
• Understand essential fire management practices and regulatory compliance.