Skills & Training
-
Red Wine£1.50As part of our serving alcohol course series, this segment focuses the key facts about red wine, and gives the learner the skills to best serve it.
What are the key benefits of this course?
- Know your stuff - learn the main red wine grapes and what they taste like, the key countries which produce wine and what wines go with what types of food.
- Understand what the wine label can tell you.
- How to open a bottle, seal a bottle and pour a glass perfectly (and what not to do).
-
Safety, Health and Wellbeing (Complete)£4.50Ready to be the workplace safety hero? This fun and interactive safety, health and wellbeing course will arm you with everything you need to keep your colleagues safe and sound. From mastering risk assessments to decoding safety signs and avoiding accidents.
What are the benefits of this course?
- Learn practical tips to ensure the safety of your colleagues.
- Provides the ability to differentiate between accidents, incidents, near misses, and dangerous occurrences, and the importance of reporting them.
- Gives an understanding of common hazards like slips, trips, and falls, the safe use of equipment, and controlling harmful substances.
Learn More on Safety, Health and Wellbeing (Complete) -
Sales & Service Essentials£7.00This course, part of our sales training courses, focuses on improving customer relationships, understanding buying signals, and applying effective sales techniques for greater success.
What are the benefits to this course?
- Learn to build strong connections with customers, improving job satisfaction and overall service quality.
- Gain skills in recognising buying signals, upselling, and using product knowledge to increase sales.
- Acquire techniques for managing challenging interactions, including effective communication and queue management.
-
Sales & Service Essentials (Asian Version ? Simplified Chinese Assisted)£7.00Sales & Service Essentials (Asian Version ? Simplified Chinese Assisted) Learn More on Sales & Service Essentials (Asian Version ? Simplified Chinese Assisted) -
Sales & Service Essentials (Asian Version)£7.00Retail Courses: Food Sales & Services Essentials | Online Learning Courses | Upskill Store Learn More on Sales & Service Essentials (Asian Version) -
Sparkling Wine£1.50Get ready to pop, pour, and impress with this quick and fun serving alcohol course on all things sparkling wine!
What are the key benefits of this course?
- Discover the main sparkling wine types and what makes them sparkle!
- Explore the countries behind the bubbles and their unique styles.
- Learn how sparkling wine is crafted, aged, and, of course, opened with finesse.
-
Violence and Aggression at Work£3.00Our violence and agression at work course helps you understand, identify and deal with workplace agression from both colleagues and customers.
What are the benefits of this course?
- Understand what can trigger workplace aggression and how you can reduce, or even eliminate, these triggers.
- How to help calm situations that could otherwise become out of hand.
- Learn what to do, and not to do, when there\'s a confrontation with customers.
- How to handle one-on-one confrontations, both during and after.
