Compliance

Our first aid refresher course is perfect for individuals who are already first aid trained, and provides a refresher of what was covered in the initial training to keep skills fresh for when they\'re needed.

Benefits of this course:

• Learn practical skills on how to deal with injuries and accidents.
• Provides comprehensive advice on the treatment of certain medical conditions.
• Educates learners on how to give CPR.

If you\'re dealing with food, you need to understand how to do so safely. This food hygiene online course provides everything you need to comply with food regulations, giving you the knowledge and skills you need to serve delicious food safely.

What are the key benefits of this course?

• The consequences of poor food hygiene and how important food safety is.
• How food poisoning is caused and what its effects are.
• About the different types of contamination and how they make food unsafe.
• The sources of bacteria and how they spread, and the major illness-causing bacteria.

Let\'s face it: if you don\'t know what you\'re doing, selling alcohol can be fraught with issues. This course teaches you when to serve alcohol in Scotland, giving you the practical skills you need to sell responsibly and within the law.

What are the key benefits of this course?

• The legal age restrictions for buying and selling alcohol and the consequences of breaking the law.
• What alcohol actually is and who enforces the law on its sale.
• About the premises licence and licensed hours for selling alcohol.

This course is designed to equip managers with expert knowledge about food sales and service essentials.

Benefits of this course:

• Provides your team with the practical knowledge to provide the best experiences for their guests.
• Learn techniques to increase sales.
• Master how to vary your approach when dealing with different types of guests and environments.

Our Fuel Safety course provides all the vital information needed to keep fuel forecourts trouble- and hazard-free.

Benefits of this course:

• Understand your responsibilities as a forecourt operator and how to manage fuel hazards and risks.
• Learn the protocols for authorising pumps and effectively using the tannoy system.
• Gain skills in dealing with spillages and leaks to ensure a safe and compliant environment.

This Modern Slavery Online Course offers essential insights into recognising and addressing modern slavery. Learn to identify signs of potential victims and understand the actions you can take.

What are the benefits to this course?

• Learn to identify various forms of modern slavery in the industry.
• Recognise signs that may indicate a potential victim.
• Understand effective actions to take when encountering suspected modern slavery cases.

This PCI DSS Course Online covers essential PCI DSS standards, data theft prevention, compliance responsibilities, manual card transaction handling, and the benefits and consequences of adherence.

What are the benefits to this course?

• Gain a clear understanding of PCI DSS standards and their importance for compliance.
• Learn to identify and prevent data theft and manage manual card transactions effectively.
• Understand your responsibilities and the benefits and consequences of PCI DSS compliance.

This time its all about you! This personal essentials course covers everything you need to know about dress code, personal conduct, hygiene, and the essential laws and protocols that shape employees behavior in the workplace.

What are the key benefits of this course?

• Learn how to keep your uniform and protective clothing clean and well-maintained.
• Understand the importance of personal hygiene, with a focus on preventing cross-contamination.
• Recognize your legal responsibility to report any contagious illness.

Do you understand alcohol and the effect it can have on individuals and those around them? Our retail alcohol sales course is designed to help you understand the licensing law and builds on your Challenge 21 knowledge.

What are the key benefits of this course?

• Understand the impact of alcohol abuse on individuals and those around them.
• Learn about the laws on licensing and what they aim to achieve.
• The effects on health and society.

Saying no to customers is never easy. But when it comes to alcohol sales, there\'s a hard and fast rule. Learn how to refuse alcohol with confidence and conviction.

What are the key benefits of this course?

• When there\'s a duty to refuse to serve a customer and how to do this with good customer service.
• How to check ID properly.
• Why refusals to sell alcohol should be recorded.
• How to recognise and manage fatigue in yourself and others.