Compliance

Our Funeral Security short course highlights branch security procedures, including lone working and viewing the deceased.

Benefits of this course:

• Understand branch access procedures and how to secure cash, valuables, and client information.
• Learn the restricted viewing policy for the deceased and ensure personal belongings are protected.
• Follow the lone working policy to ensure the safety of team members both inside and outside the office.

This e-briefing course quickly teaches learners the correct procedures for the identification of the deceased.

Benefits of this course:

• Gain expertise in handling removals for HM Coroner or hospital.
• Develop proficiency in arrival procedures and accurate coffin/casket identification.
• Learn essential procedures before departure and during the funeral, ensuring respectful and precise handling of the deceased.

This Modern Slavery Online Course offers essential insights into recognising and addressing modern slavery. Learn to identify signs of potential victims and understand the actions you can take.

What are the benefits to this course?

• Learn to identify various forms of modern slavery in the industry.
• Recognise signs that may indicate a potential victim.
• Understand effective actions to take when encountering suspected modern slavery cases.

This PCI DSS Course Online covers essential PCI DSS standards, data theft prevention, compliance responsibilities, manual card transaction handling, and the benefits and consequences of adherence.

What are the benefits to this course?

• Gain a clear understanding of PCI DSS standards and their importance for compliance.
• Learn to identify and prevent data theft and manage manual card transactions effectively.
• Understand your responsibilities and the benefits and consequences of PCI DSS compliance.

This time its all about you! This personal essentials course covers everything you need to know about dress code, personal conduct, hygiene, and the essential laws and protocols that shape employees behavior in the workplace.

What are the key benefits of this course?

• Learn how to keep your uniform and protective clothing clean and well-maintained.
• Understand the importance of personal hygiene, with a focus on preventing cross-contamination.
• Recognize your legal responsibility to report any contagious illness.

Do you understand alcohol and the effect it can have on individuals and those around them? Our retail alcohol sales course is designed to help you understand the licensing law and builds on your Challenge 21 knowledge.

What are the key benefits of this course?

• Understand the impact of alcohol abuse on individuals and those around them.
• Learn about the laws on licensing and what they aim to achieve.
• The effects on health and society.

Saying no to customers is never easy. But when it comes to alcohol sales, there\'s a hard and fast rule. Learn how to refuse alcohol with confidence and conviction.

What are the key benefits of this course?

• When there\'s a duty to refuse to serve a customer and how to do this with good customer service.
• How to check ID properly.
• Why refusals to sell alcohol should be recorded.
• How to recognise and manage fatigue in yourself and others.

Let\'s face it: if you don\'t know what you\'re doing, selling alcohol can be fraught with issues. This alcohol sales training course teaches you when to serve alcohol, giving you the practical skills you need to sell responsibly and within the law.

What are the key benefits of this course?

• The legal age restrictions for buying and selling alcohol and the consequences of breaking the law.
• What alcohol actually is and who enforces the law on its sale.
• About the premises licence and licensed hours for selling alcohol.

Following what you've learnt from our essentials safety, health and wellbeing course, this training covers extra topics to help prevent accidents and keeps safety as a top priority.

What are the benefits of this course?

• Learn practical skills to manage risks effectively.
• How to handle equipment safely to reduce injury.
• The importance of building a positive safety culture at work.

Keeping your people and your business safe is a non-negotiable - and so is understanding the ins and outs of health and safety. Which is why our health and wellbeing course covers everything you need to know, including the practical skills that are so essential to a safe workplace.

What are the benefits of this course?

• Why safety, health and wellbeing is so important ? and the consequences of not taking it seriously.
• The difference between accidents, incidents, near misses and dangerous occurrences.
• That accidents and incidents must be reported to help prevent recurrence.
• What a risk assessment is and different ways to reduce the risk of common slip, trip and fall injuries.