Managing People: Episode 4 - Induction

88.20% of 100
411 Reviews
Course code

This course will take around 60 minutes

This episode details how to successfully induct a new starter and address issues with performance during probation

  • It’s important new recruits get the best possible start, if you want to make sure they stay and thrive. Learn to motivate people in their roles and give them the confidence to learn new skills.
  • This episode helps you manage a successful induction process that results in high staff morale and retention. You’ll also learn how to handle performance issues during probation, and when to step in with further training if a member of your team has not gained the skills they need through induction.
  • Story: Charlotte’s taken on responsibility for inducting the new team member and she’s received an unexpected piece of information that’s given her cause for concern. It seems they’ve been quietly helping themselves to some stock. Charlotte needs to deal with this fast.
  • Meanwhile, Charlotte also needs to address team member Gemma’s repeated absence and poor performance. It’s revealed that Gemma lacks confidence in her role because she was never given a proper induction. What should Charlotte do?

After completing this course you will have gained 1 CPD point

More Information
Average Rating 4.41
Number of Reviews 411
Sub-sector Restaurant, Hotel, Clothing, Quick Service Restaurant, Pub/bar, Catering
Business outcomes Recruitment, Retention, Induction/Onboarding, Wellbeing, Development, Performance
Skills & Training Management
Jobs & Roles Manager, Hospitality HOD/Site Manager, Hospitality Senior/Area/Regional Manager, Retail HOD/Store Manager, Retail Senior/Area/Regional Manager, Team Leader/Supervisor
Course Author Upskill People

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