Industry & Sector
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Anti Bribery Awareness£2.00Our online course on anti-bribery awareness provides your employees with the knowledge to confidently understand, notice, and act on what bribery in the workplace is.
Benefits of this course:
- Combat bribery and corruption within the workplace.
- Have a clearer understanding of everyone\'s responsibility.
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Cellar Management Skills£7.50Discover our course covering everything you need to know on cellar management to look after cellar products so the customer gets them at their very best. Ideal for those within the hospitality industry.
Benefits of this course:
- Educates the learners on the different dispensing equipment and what it does.
- Provides information about the journey of kegged products through the cellar to the taps.
- Information on how casks and kegs should be stored and how to maintain the perfect products.
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Clear Communication£1.00Learn everything you need to know about good customer service in our communication skills course.
Benefits of this course:
- Receive practical tips and tricks for good verbal and written communication.
- Develop key skills that can be used within the workplace.
- Understand the right words to use and when.
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Equality for Managers£3.00Discover our short online equality and diversity training for managers brought to you by Upskill People.
Benefits of this course:
- Plenty of real-life examples and scenarios for managers to relate to.
- Provides a comprehensive overview of the Equality Act requirement for the fair and equal treatment of all.
- Provides managers with practical tips on how to identify and react to discrimination within their team.
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Violence and Aggression at Work£3.00Our violence and agression at work course helps you understand, identify and deal with workplace agression from both colleagues and customers.
What are the benefits of this course?
- Understand what can trigger workplace aggression and how you can reduce, or even eliminate, these triggers.
- How to help calm situations that could otherwise become out of hand.
- Learn what to do, and not to do, when there\'s a confrontation with customers.
- How to handle one-on-one confrontations, both during and after.
