Skills & Training
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Personal Essentials (Retail)£3.00This time its all about you! This personal essentials course covers everything you need to know about dress code, personal conduct, hygiene, and the essential laws and protocols that shape employees behavior in the workplace.
What are the key benefits of this course?
- Learn how to keep your uniform and protective clothing clean and well-maintained.
- Understand the importance of personal hygiene, with a focus on preventing cross-contamination.
- Recognize your legal responsibility to report any contagious illness.
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Preventing Terrorism and Dealing with Bomb Threats£2.00Learn essential skills in our bomb threat training course. Identify suspicious items, understand bomb types, handle threats, maintain security, and respond to phone threats.
What are the benefits to this course?
- Identify suspicious items and recognise potential threats to enhance workplace safety.
- Gain knowledge on different bomb types and appropriate responses to suspicions.
- Understand how to maintain security and manage telephone bomb threats efficiently.
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Retail Alcohol Sales - Extra Resources£3.50Alcohol Sales Training: Extra Resources | Online Learning Courses | Upskill Store Learn More on Retail Alcohol Sales - Extra Resources -
Retail Alcohol Sales Challenge 25 - How to Refuse£1.50Alcohol Sales Training: How To Refuse | Online Learning Courses | Upskill Store Learn More on Retail Alcohol Sales Challenge 25 - How to Refuse -
Retail Alcohol Sales Challenge 25 - When to Serve£2.00Alcohol Sales Training: When To Serve | Online Learning Courses | Upskill Store Learn More on Retail Alcohol Sales Challenge 25 - When to Serve -
Safety, Health and Wellbeing (Complete)£4.50Ready to be the workplace safety hero? This fun and interactive safety, health and wellbeing course will arm you with everything you need to keep your colleagues safe and sound. From mastering risk assessments to decoding safety signs and avoiding accidents.
What are the benefits of this course?
- Learn practical tips to ensure the safety of your colleagues.
- Provides the ability to differentiate between accidents, incidents, near misses, and dangerous occurrences, and the importance of reporting them.
- Gives an understanding of common hazards like slips, trips, and falls, the safe use of equipment, and controlling harmful substances.
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Security Essentials£6.50This retail security course provides essential guidelines on detecting and preventing theft, highlighting the serious impact on the workplace and offering strategies to protect against theft.
What are the benefits to this course?
- Learn to identify and prevent theft, protecting both staff and store from serious financial losses.
- Understand common theft tactics and implement effective security procedures for tills, stockrooms, and deliveries.
- Recognise potential thieves and enhance vigilance during peak times to deter and address theft effectively.
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Violence and Aggression at Work£3.00Our violence and agression at work course helps you understand, identify and deal with workplace agression from both colleagues and customers.
What are the benefits of this course?
- Understand what can trigger workplace aggression and how you can reduce, or even eliminate, these triggers.
- How to help calm situations that could otherwise become out of hand.
- Learn what to do, and not to do, when there\'s a confrontation with customers.
- How to handle one-on-one confrontations, both during and after.
