Skills & Training

Learn everything you need to know about good customer service in our communication skills course.

Benefits of this course:

• Receive practical tips and tricks for good verbal and written communication.
• Develop key skills that can be used within the workplace.
• Understand the right words to use and when.

Help your team to deliver excellent counter food sales and service skills, perfect if you\'re looking for retail courses for your employees.

Benefits of this course:

• Improve customer satisfaction and retention.
• Drive average transaction value and sales volume.
• Understand techniques and tips to reduce stress during busy periods.

Our data protection course provides everything you need to know to get employees up to speed on security protocols via our short online learning platform.

Benefits of this course:

• Learn vital information about how to protect your data online.
• Understand the data protection law.
• Teaches about online safety.
• Know the do\'s and don\'ts of passwords, emails, and the internet.

If your team spends a period of time on screens during their work day, it\'s important to provide display screen equipment training (DSE training).

Benefits of this course:

• This DSE training course gives your people the knowledge to maintain a good environment and improve their wellbeing.
• Provides information on employer and employee duties within the workplace.
• Outlines key facts about the law and what to do to comply.

Our drug awareness course gives anyone within licensed premises the awareness and ability they can put into practice.

Benefits of this course:

• Explains how to identify drug use and dealing.
• What the main drugs are and how to spot signs and symptoms that they are in use.
• Provides facts about the dangers of mixing alcohol and drugs.
• How to deter drug activity.

Discover our short online equality act course, brought to you by Upskill People.

Benefits of this course:

• Provides a comprehensive overview of the Equality Act requirement for the fair and equal treatment of all.
• Receive real-life examples of the effects of discrimination and how to create a productive and harmonious environment.
• Learn more about pay equality and secrecy.

Discover our short online equality and diversity training for managers brought to you by Upskill People.

Benefits of this course:

• Plenty of real-life examples and scenarios for managers to relate to.
• Provides a comprehensive overview of the Equality Act requirement for the fair and equal treatment of all.
• Provides managers with practical tips on how to identify and react to discrimination within their team.

Our cocktails essentials serving alcohol course is a short, \'need to know\' course giving you the important facts about cocktails to ensure you give your guests the best possible experience when serving them.

What are the key benefits of this course?

• Know your stuff - learn the basic techniques and essential equipment needed to make a cocktail.
• Learn the language - get to know the terminology used in cocktail making.
• Make it perfect - learn how to make, pour and present the perfect cocktail (and what not to do!).

Our fire safety online course gives you everything you need to know about fire, from its prevention and detection to what to do if a fire breaks out.

What are the benefits of this course?

• Discover how to stay safe during a fire evacuation procedure.
• Help prevent fires by learning about the causes.
• Find out exactly what to do if your clothes catch fire.
• Be as safe as possible by learning what fire fighting equipment there is available and how to use it.