Skills & Training
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Personal Essentials (Retail)£3.00This time its all about you! This personal essentials course covers everything you need to know about dress code, personal conduct, hygiene, and the essential laws and protocols that shape employees behavior in the workplace.
What are the key benefits of this course?
- Learn how to keep your uniform and protective clothing clean and well-maintained.
- Understand the importance of personal hygiene, with a focus on preventing cross-contamination.
- Recognize your legal responsibility to report any contagious illness.
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Red Wine£1.50As part of our serving alcohol course series, this segment focuses the key facts about red wine, and gives the learner the skills to best serve it.
What are the key benefits of this course?
- Know your stuff - learn the main red wine grapes and what they taste like, the key countries which produce wine and what wines go with what types of food.
- Understand what the wine label can tell you.
- How to open a bottle, seal a bottle and pour a glass perfectly (and what not to do).
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Retail Alcohol Sales - Extra Resources£3.50Alcohol Sales Training: Extra Resources | Online Learning Courses | Upskill Store Learn More on Retail Alcohol Sales - Extra Resources -
Retail Alcohol Sales Challenge 25 - How to Refuse£1.50Alcohol Sales Training: How To Refuse | Online Learning Courses | Upskill Store Learn More on Retail Alcohol Sales Challenge 25 - How to Refuse -
Retail Alcohol Sales Challenge 25 - When to Serve£2.00Alcohol Sales Training: When To Serve | Online Learning Courses | Upskill Store Learn More on Retail Alcohol Sales Challenge 25 - When to Serve -
Safety, Health and Wellbeing (Complete)£4.50Ready to be the workplace safety hero? This fun and interactive safety, health and wellbeing course will arm you with everything you need to keep your colleagues safe and sound. From mastering risk assessments to decoding safety signs and avoiding accidents.
What are the benefits of this course?
- Learn practical tips to ensure the safety of your colleagues.
- Provides the ability to differentiate between accidents, incidents, near misses, and dangerous occurrences, and the importance of reporting them.
- Gives an understanding of common hazards like slips, trips, and falls, the safe use of equipment, and controlling harmful substances.
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Sales & Service Essentials£7.00This course, part of our sales training courses, focuses on improving customer relationships, understanding buying signals, and applying effective sales techniques for greater success.
What are the benefits to this course?
- Learn to build strong connections with customers, improving job satisfaction and overall service quality.
- Gain skills in recognising buying signals, upselling, and using product knowledge to increase sales.
- Acquire techniques for managing challenging interactions, including effective communication and queue management.
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Sales & Service Essentials (Asian Version ? Simplified Chinese Assisted)£7.00Sales & Service Essentials (Asian Version ? Simplified Chinese Assisted) Learn More on Sales & Service Essentials (Asian Version ? Simplified Chinese Assisted)
