Skills & Training
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Retail Alcohol Sales Challenge 25 - How to Refuse£1.50Alcohol Sales Training: How To Refuse | Online Learning Courses | Upskill Store Learn More on Retail Alcohol Sales Challenge 25 - How to Refuse -
Retail Alcohol Sales Challenge 25 - When to Serve£2.00Alcohol Sales Training: When To Serve | Online Learning Courses | Upskill Store Learn More on Retail Alcohol Sales Challenge 25 - When to Serve -
Safety, Health and Wellbeing (Complete)£4.50Ready to be the workplace safety hero? This fun and interactive safety, health and wellbeing course will arm you with everything you need to keep your colleagues safe and sound. From mastering risk assessments to decoding safety signs and avoiding accidents.
What are the benefits of this course?
- Learn practical tips to ensure the safety of your colleagues.
- Provides the ability to differentiate between accidents, incidents, near misses, and dangerous occurrences, and the importance of reporting them.
- Gives an understanding of common hazards like slips, trips, and falls, the safe use of equipment, and controlling harmful substances.
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Security Essentials£6.50This retail security course provides essential guidelines on detecting and preventing theft, highlighting the serious impact on the workplace and offering strategies to protect against theft.
What are the benefits to this course?
- Learn to identify and prevent theft, protecting both staff and store from serious financial losses.
- Understand common theft tactics and implement effective security procedures for tills, stockrooms, and deliveries.
- Recognise potential thieves and enhance vigilance during peak times to deter and address theft effectively.
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Sparkling Wine£1.50Get ready to pop, pour, and impress with this quick and fun serving alcohol course on all things sparkling wine!
What are the key benefits of this course?
- Discover the main sparkling wine types and what makes them sparkle!
- Explore the countries behind the bubbles and their unique styles.
- Learn how sparkling wine is crafted, aged, and, of course, opened with finesse.
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Tackling Burnout£2.50How To Overcome Burnout | Online Learning Courses | Upskill Store Learn More on Tackling Burnout -
Understanding Depression£2.50This course on managing depression helps you distinguish between natural sadness and clinical depression, providing strategies to identify symptoms, assess severity, and intervene to minimise productivity loss and distress.
What are the benefits to this course?
- Spot the signs and symptoms of depression in your employees, as well as its physical, emotional and cognitive effects.
- Understand the various levels of depression and how to identify them in your employees.
- Learn about the psychological and medical treatments available for depression, so that you can support your employees with getting help.
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Violence and Aggression at Work£3.00Our violence and agression at work course helps you understand, identify and deal with workplace agression from both colleagues and customers.
What are the benefits of this course?
- Understand what can trigger workplace aggression and how you can reduce, or even eliminate, these triggers.
- How to help calm situations that could otherwise become out of hand.
- Learn what to do, and not to do, when there\'s a confrontation with customers.
- How to handle one-on-one confrontations, both during and after.
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Vodka£1.00Shake things up with this quick and essential vodka serving alcohol course! Whether you\'re mixing a martini or pouring it neat, this course will give you all the must-know facts to elevate your customers experience.
What are the key benefits of this course?
- Uncover what vodka is made from and how it ?s distilled.
- Explore the countries that lead the vodka scene.
- Master the art of preparing and presenting flawless vodka drinks - plus, what to avoid for perfection.
