Skills & Training
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Food Sales and Service Skills£4.00
This retail course cement the learners knowledge and confidence to be really brilliant at sales and service (and what not to do!) from first imrpessions to serving.
What are the key benefits of this course?
- Practice your greet and seat skills.
- Understand how to vary your style and approach based on the type of guest.
- Understand the importance of table allocation and priorities.
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Fresh Produce£3.50
Our online retail course on fresh produce provides key learnings to take your team to the next level.
Benefits of this course:
- Understand how to maintain high standards and effectively merchandise products to boost sales.
- Learn the logistics of product delivery and strategies to reduce shrinkage and waste.
- Gain knowledge on product care, including flowers, and discover complementary items to enhance customer experience.
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Gin£1.00
As part of our serving alcohol course series, this segment focuses the key facts about gin, and gives the learner the skills to best serve it.
What are the key benefits of this course?
- Learn about what gin is made from and the different production methods.
- Understand the difference between pot and column distillation.
- Make it perfect - learn how to make, pour and present the perfect gin drink (and what not to do!).
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How to Make Veggies and Vegans your Biggest Fans£2.08
Ready to master the art of serving plant-based customers? This quick and engaging training will teach you the essentials to make every meal a hit for your vegetarian and vegan customers.
Benefits of our vegans and vegetarians food training course:
- What vegans and vegetarians do and dont eat.
- Key service tips to impress your plant-based customers.
- Common mistakes to avoid when serving plant-based meals.
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Legionella Awareness£2.00
This Legionella awareness training quickly and concisely provides a practical approach to prevent Legionella, for all housekeeping, spa, and gardening teams.
Benefits of this course:
- Understand what Legionella and Legionnaires\' disease is and how you can catch it.
- Understand the law around Legionella control and our duty to take suitable precautions to prevent/control the risk of exposure.
- Learn what preventative measures we can take.
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Preventing Terrorism and Dealing with Bomb Threats£2.00
Learn essential skills in our bomb threat training course. Identify suspicious items, understand bomb types, handle threats, maintain security, and respond to phone threats.
What are the benefits to this course?
- Identify suspicious items and recognise potential threats to enhance workplace safety.
- Gain knowledge on different bomb types and appropriate responses to suspicions.
- Understand how to maintain security and manage telephone bomb threats efficiently.
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Red Wine£1.50
As part of our serving alcohol course series, this segment focuses the key facts about red wine, and gives the learner the skills to best serve it.
What are the key benefits of this course?
- Know your stuff - learn the main red wine grapes and what they taste like, the key countries which produce wine and what wines go with what types of food.
- Understand what the wine label can tell you.
- How to open a bottle, seal a bottle and pour a glass perfectly (and what not to do).
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Sales & Service Essentials£7.00
This course, part of our sales training courses, focuses on improving customer relationships, understanding buying signals, and applying effective sales techniques for greater success.
What are the benefits to this course?
- Learn to build strong connections with customers, improving job satisfaction and overall service quality.
- Gain skills in recognising buying signals, upselling, and using product knowledge to increase sales.
- Acquire techniques for managing challenging interactions, including effective communication and queue management.