Teamworking
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Clear Communication£1.00
Learn everything you need to know about good customer service in our communication skills course.
Benefits of this course:
- Receive practical tips and tricks for good verbal and written communication.
- Develop key skills that can be used within the workplace.
- Understand the right words to use and when.
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Equality Essentials£2.00
Discover our short online equality act course, brought to you by Upskill People.
Benefits of this course:
- Provides a comprehensive overview of the Equality Act requirement for the fair and equal treatment of all.
- Receive real-life examples of the effects of discrimination and how to create a productive and harmonious environment.
- Learn more about pay equality and secrecy.
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Personal Essentials (Retail)£3.00
This time its all about you! This personal essentials course covers everything you need to know about dress code, personal conduct, hygiene, and the essential laws and protocols that shape employees behavior in the workplace.
What are the key benefits of this course?
- Learn how to keep your uniform and protective clothing clean and well-maintained.
- Understand the importance of personal hygiene, with a focus on preventing cross-contamination.
- Recognize your legal responsibility to report any contagious illness.
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Violence and Aggression at Work£3.00
Our violence and agression at work course helps you understand, identify and deal with workplace agression from both colleagues and customers.
What are the benefits of this course?
- Understand what can trigger workplace aggression and how you can reduce, or even eliminate, these triggers.
- How to help calm situations that could otherwise become out of hand.
- Learn what to do, and not to do, when there\'s a confrontation with customers.
- How to handle one-on-one confrontations, both during and after.