Age Restricted Sales and When to Refuse
Know your limits with our Challenge 25 training, giving you all the intel you need to serve your customers with confidence and conviction.
What are the key benefits of this course?
Course code
RPD5_E
£3.00
This course will take around 30 minutes
There are many products you sell which have restrictions. Either age or abuse related. By being aware of what they are, you can give the best customer service when asking for ID and help customers understand if you have to refuse them.
You will learn:
- which products are age-restricted by law, and what are the minimum age requirements
- the age-restriction guidelines regarding the sale of digital media, lottery products, knives and medicines
- how to carry out the Challenge 25 procedure with any restricted product sale and that age queries must be recorded
- about solvents/psychoactive substances and which ordinary household items contain them, and what your responsibilities with their sale are
- how to recognise and manage fatigue in yourself and others
- how to understand and act upon well-being issues
- influencing and negotiation skills to create a safety culture
| Average Rating | 4.37 |
|---|---|
| Number of Reviews | 157 |
| Sub-sector | Hotel, Events, Entertainment, Grocery |
| Business outcomes | Compliance |
| Course Author | Upskill People |
| Why choose snippet | Why choose an Upskill People course?
|
Why choose an Upskill People course?
- Study in your own time using our interactive learning portal.
- Works from any device.
- All courses are written by industry experts.
- Media rich course videos.
- Easy to implement skills and knowledge in real life.
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